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The common use is lifecycle reporting: a scheduled agent reads the operating system and software of each client’s devices from the RMM, and lists which are past end of life or reach it soon. An agent can also note on a ticket whether the device’s operating system still gets security updates.
Automatically enabled when you configure endoflife.date permissions in your agent workflow.

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What It Does

  • List every product endoflife.date covers, and the products in a category or with a tag, such as os or microsoft
  • Read a product with every release: its end of active support, end of life (security support) and extended support dates, and its latest version
  • Read one release, or the newest one
  • Match a Windows build and edition, a Windows Server year, or a version from the RMM to its release
  • Look a product up by its CPE or purl identifier
Neo keeps its own copy of endoflife.date’s data, refreshed every six hours, and answers every call from it. So no question your agents ask, and no data from your tickets or devices, reaches endoflife.date, and a date can be a few hours old. A release past its end of life that offers paid extended support, such as Windows 10 with Extended Security Updates, gets updates only when the client bought them. The agent says so and never reports it as supported.

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Permission Groups

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Setup

See Connecting endoflife.date to Neo.