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Neo Agent is your AI platform for MSP automation. You use it to speed up ticket resolution, automate PSA/RMM workflows, and keep your communications on-brand and consistent.
Neo Agent overview

What you can expect

A powerful AI platform for MSPs that can help you automate various aspects of your service desk including routine manual tasks and other tasks which require deep data analysis. Neo Agent should feel & act like a human L1 technician that joins your service desk.

Where to start

Teams bot for your clients

Put a branded support bot in your clients’ Microsoft Teams — the fastest way to get Neo in front of end users.

Automate your service desk

Build triggered and scheduled workflows and agents that triage, resolve, and communicate on tickets.

Connect your tools

Link your PSA, RMM, Microsoft 365, and documentation so agents can act on real data.