What you earn
You (the referrer)
1,500 credits every month, for 12 months, for each MSP you refer. Each referral runs on its own 12-month clock, and the monthly amounts stack across referrals.
The MSP you refer
A one-time 2,500-credit welcome bonus, available to spend over their first 12 months.
How it works
1
Find your referral code
Every Neo Agent account has a unique referral code. Find it in Settings → Referral Program.
2
Share it with another MSP
Send your code — or the ready-made share text — to MSPs who’d benefit from Neo Agent.
3
They sign up with your code
When they enter your referral code during onboarding, the two accounts are linked automatically and our team is notified.
4
They convert to a paid plan
Rewards begin once the referred MSP converts to a paid plan — nothing is granted during their trial. This applies to both sides: the referred MSP’s welcome bonus and your monthly credits both start at conversion.
5
Credits are granted automatically
The moment they convert, both bonuses are granted automatically — no one has to apply anything. The referred MSP’s one-time welcome bonus and your first month of credits land right away, and from then on your monthly credits refresh on their own each month for 12 months.
When do rewards start? After the referred MSP converts to a paid plan — not at signup or during their trial. Both the referred MSP’s one-time bonus and the referrer’s monthly credits are keyed to that conversion.
Tracking your rewards
Both sides can see their referral rewards in Billing:- Referrers see each MSP they’ve referred, the credits earned per month, and how many months remain on each referral.
- Referred MSPs see who referred them and their welcome bonus.
The whole flow is automatic: entering a code at signup links the two accounts, and both bonuses are granted the moment the referred MSP converts to a paid plan — nothing to claim or apply. From there the monthly credits refresh on their own.
Frequently asked questions
How much do I earn per referral?
How much do I earn per referral?
1,500 credits per month for 12 months for each MSP you refer. The MSP you refer separately gets a one-time 2,500-credit welcome bonus, valid for their first 12 months.
Can I refer more than one MSP?
Can I refer more than one MSP?
Yes — there’s no limit, and the monthly credits stack. Refer three MSPs and you earn 4,500 credits a month. Each referral has its own independent 12-month window.
When do the credits arrive?
When do the credits arrive?
Both rewards start the moment the referred MSP converts to a paid plan — nothing is granted at signup or during their trial, and nothing needs to be claimed or applied. On conversion the referred MSP’s one-time welcome bonus and the referrer’s first month of credits are granted automatically and available immediately; the referrer’s monthly credits then refresh on their own at the start of each calendar month for 12 months.
What happens after 12 months?
What happens after 12 months?
Each referral’s reward runs for 12 months from when it’s applied, then stops. Any other active referrals keep running on their own clocks — referring more MSPs keeps your monthly credits topped up.
Do referral credits count toward my monthly limit?
Do referral credits count toward my monthly limit?
They raise it. Your active referral credits are added on top of your plan’s monthly credit limit, giving you more to spend each month.
How do I track my referrals?
How do I track my referrals?
Open the Billing page in your dashboard. Referrers see every MSP they’ve referred and the credits earned; referred MSPs see their welcome bonus and who referred them.
Getting started
1
Find your referral code
Go to Settings → Referral Program to find your unique code and share text.
2
Share with other MSPs
Send your referral code to MSPs in your network.
3
Watch the credits roll in
Track every referral and the credits you’re earning on the Billing page.
The Neo Agent Referral Program terms are subject to change. Current participants will be notified of any changes that affect their existing referral relationships.
