Both you and the MSPs you refer get valuable benefits for a full 12 months. There’s no limit to how many MSPs you can refer!
How it works
Getting your referral code
1
Automatic generation
Every MSP account receives a unique referral code upon registration
2
Find your code
Access your referral code in the Neo Agent dashboard under Settings → Referral Program
3
Share your code
Copy and share your referral code with other MSPs using the provided share text
Using a referral code
When signing up for Neo Agent:- Enter the referral code during the onboarding process
- Complete your account setup normally
- Both you and the referrer will be notified about the successful referral
Benefits
For Referrers
10% cash back on everything the referred MSP pays Neo Agent for 12 months from their first payment
For Referred MSPs
5,000 extra credits added to their monthly allocation for 12 months from account activation
What happens after a referral
Immediate actions
- System validation: The referral code is verified in real-time
- Account linking: The referred MSP’s account is linked to yours in our system
- Team notification: Neo Agent team is automatically notified via Microsoft Teams
- Confirmation: Both parties receive confirmation of the successful referral
Ongoing process
- Manual outreach: A Neo Agent team member will contact both parties within 1-2 business days
- Benefit setup: The team will set up the reward structure and confirm payment details
- Monthly processing: Benefits are processed monthly for the duration of the 12-month period
- Tracking: All referral activities and rewards are tracked in our internal systems
Frequently asked questions
When do I start receiving cash back?
When do I start receiving cash back?
Cash back begins after the referred MSP makes their first payment to Neo Agent and continues for 12 months.
How is the 10% calculated?
How is the 10% calculated?
The 10% is calculated on the total amount the referred MSP pays to Neo Agent each month, including subscription fees and any additional services.
When are the extra credits added for referred MSPs?
When are the extra credits added for referred MSPs?
The 5,000 extra credits are added to the referred MSP’s account monthly for 12 consecutive months starting from their account activation.
Can I refer multiple MSPs?
Can I refer multiple MSPs?
Yes, there’s no limit to how many MSPs you can refer. Each successful referral earns you the full benefits.
What if the referred MSP cancels their subscription?
What if the referred MSP cancels their subscription?
Cash back stops when the referred MSP’s subscription ends. If they reactivate within the 12-month period, cash back resumes.
How do I track my referrals?
How do I track my referrals?
Currently, referral tracking is handled internally. Contact our support team for updates on your referral status and rewards.
Getting started
1
Find your referral code
Go to Settings → Referral Program in your Neo Agent dashboard to find your unique referral code
2
Share with other MSPs
Use the provided share text or copy your referral code to share with other MSPs
3
Track your success
Contact our support team for updates on your referral status and rewards
The Neo Agent Referral Program terms are subject to change. Current participants will be notified of any changes that affect their existing referral relationships.