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What Inbox does

Neo Agent’s Inbox is your centralized place to see important account notifications and action items. It collects system notices, configuration prompts, and follow-ups so your team doesn’t miss anything that needs attention.
Inbox main view with notification list and details

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Message Details

You can open a message to view the full context and next steps. There are a 4 types of messages that you should be aware of:
  • Info: General informational updates that help you stay aware of changes or results.
  • Warning: Potential issues that may require a review or follow-up soon.
  • Error: Failures that prevented an action from completing and likely need intervention.
  • Action Required: Items that explicitly need your confirmation, input, or a quick configuration change.
When the same issue happens again, Neo updates the existing message instead of adding a new one, and counts the occurrences. The time shown on a message is when it last changed: when the issue happened again, or when Neo resolved it. Opening a message marks it as read without changing that time. The list shows unread messages first, and within each group the most recently changed first.
Inbox message details view with full context and next steps

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Improvement suggestions from Neo

Neo reviews its own Agent runs. When a run does not go perfectly, Neo looks at what happened and decides whether a change would have produced a better result. If it would, the suggestion arrives in your Inbox. Suggestions usually take one of three shapes:
  • An edit to the Agent’s instructions. The message links you into Chat with Neo, where you review the exact wording change before anything is applied. Nothing changes until you approve it.
  • A setting or permission change. For example, a tool the Agent needs but does not have, or an integration permission that is switched off. The message names the change and links you into Chat with Neo to make it.
  • A fact Neo learned. Neo has already saved a durable detail about your environment to its memory, and the message tells you what it saved. To change or remove it, open the Memory page and filter by the Reviewer source.
You are never obliged to act on a suggestion. Ignoring an instruction edit or a setting change leaves your configuration exactly as it is. A fact is the exception: Neo saved it before it told you, so it stays in memory until you edit or delete it.