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Most MSPs automate using RPA tools today. But we believe that by 2028, no one will be automating using RPA. Instead, we believe MSPs will be able to deploy powerful AI agents that behave like human technicians, to work tickets from start to finish, perform deep data analysis and take intelligent actions to resolve tickets entirely. The Neo Agent platform is the first step towards this future. It is built to be AI-native from the start and designed for even non-technical users to be able to deploy powerful AI agents to resolve tickets from start to finish.
Neo Agent “thinks for you” about safe, effective ways to use AI in MSP workflows—so you can start fast and scale with confidence.