Connecting your PSA first is mandatory to allow Neo to start reading and automating from incoming tickets in your PSA
PSA Integration
Automates ticket management, client data synchronization, and workflow orchestration.Supported: ConnectWise, Autotask
Documentation Systems
Retrieves client documentation and provides knowledge base integration.Supported: IT Glue, Hudu
RMM Integration
Monitors endpoints, executes remote commands, and manages device health.Supported: Datto RMM, N-Central, N-Sight RMM, NinjaOne (coming soon)
License Management
Tracks software licenses, manages subscriptions, and automates provisioning.Supported: Pax8, D&H, Microsoft Partner Center
M365 & Azure
Automates identity management, mailbox operations, and user provisioning.Supported: Microsoft 365, Azure AD
Communication Tools
Enables seamless notifications and collaboration within your existing workflows.Supported: Microsoft Teams, Slack