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Create the key in your top-level Addigy organization. Neo syncs devices from that organization and its child organizations, and maps them through your client organizations and policies. Addigy shows a new key once. Have a password manager open before you start.

Create the key

1

Open the Addigy API settings

In Addigy, switch to your top-level organization, then go to Account → Integrations → API & Webhooks. In the Addigy API section, click New API Token.Your Addigy user needs the View Integrations API Keys and Create Integrations API Keys permissions. Without them, ask an Addigy admin to create the key.
2

Name the key

Give the key a name you will recognize later, such as Neo Agent.
3

Choose the permissions

Select the permission in Permissions to grant below.
4

Copy the key

Create the key and copy it at once. Addigy does not show it again; if you lose it, delete the key and create a new one.

Permissions to grant

The key also needs read access to policies and organizations. Scripts need two more permissions. View Predefined Commands lets Neo sync your script library, so agents can find scripts, and lets the RMM API tool’s Scripts & Commands group read it. Without it, Neo syncs devices and skips the script library. Execute Commands lets agents run a script, through Execute RMM Script or the RMM API tool, and lets the RMM API tool’s MDM Device Actions group send device commands. Neo also reads the installed software of each Mac, which Addigy’s API documentation lists with no extra permission.

Next step

Connect the key to Neo Agent.