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The only field is the API key from Creating an API key. Addigy has one API host for every organization, so Neo needs no URL.

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Connect

1

Open the Addigy card

In the Neo dashboard, open Integrations → Addigy.
2

Paste the key

Paste the key into the API key field.
3

Save

Click Save Integration. Neo checks with Addigy that the key can read devices, organizations and policies before it saves the connection. If a check fails, Neo shows the error and saves nothing.

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Check the first sync

Devices appear after the next sync. To check, open the card’s Device Mapping tab and confirm that your devices appear under the right PSA company. Device mapping explains how to assign a device that Neo left Unmapped.

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Troubleshooting

If Addigy rejects the key:
  • Copy the key again, with no spaces before or after it.
  • Check in Addigy that nobody deleted the key.
  • Check that the key has View Devices. The key also needs read access to policies and organizations.