Enabled automatically when you turn on Exchange permissions on the workflow’s Integrations tab — there’s no separate toggle in the tool list. See Microsoft 365 integration.
What It Does
- Manage mailboxes — properties, statistics, shared mailboxes, archive settings
- Configure mailbox permissions — full access, send-as, send-on-behalf, delegation
- Set up and remove email forwarding
- Manage recipients, contacts, and distribution groups
- Configure mail flow — transport rules, connectors, address lists, retention policies
- Run compliance and auditing operations
- Handle bulk operations across many mailboxes or recipients
Safety
How to Configure
1
Connect Microsoft 365
Connect your tenant (cloud) or on-prem environment. Exchange Server runs through your RMM.
2
Enable Exchange permissions
On the workflow’s Integrations tab, set the Exchange permission groups (mailboxes, permissions, recipients, distribution groups, mail flow, address lists, compliance) to Read Only or Read / Write.
3
Set approval and cmdlet limits
Decide whether writes require technician approval on each permission group. To limit the cmdlets, use the two pickers above the Exchange permission groups:
- Allowed cmdlets: when you pick any, the agent can run only those. Also pick the helper cmdlets its scripts need, such as
Select-Object. Leave it empty to allow every supported cmdlet. - Blocked cmdlets: the agent can never run these, even when a permission group or the allowed list includes them.