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The Add to Shared Mailbox tool allows Neo Agent to grant users access to shared mailboxes.

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What It Does

When enabled, the agent can:
  • Grant access to shared mailboxes
  • Support team mailbox management
  • Enable collaboration on shared email

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How to Use

Use for shared mailbox access requests: 
Add the new team member to the support@company.com shared mailbox.
Grant sales team access to the sales shared mailbox.