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You connect OpenWeather once at the MSP level, with an API key.

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1. Get an API key

1

Sign in to OpenWeather

Sign in at home.openweathermap.org, or create an account there.
2

Subscribe to One Call by Call for weather alerts

Weather alerts and the weather at a past time come from the One Call API. Open Billing plans and subscribe to One Call by Call: the first 1,000 calls a day are free. Set the daily call limit there to the most you want to pay for. Without it, agents still read current weather and the 5 day forecast, with no alerts.
3

Copy the key

Open the API keys tab and copy a key, or generate one named “Neo”. A new key can take a few hours to start working.

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2. Add the key in Neo

1

Open Integrations

Open Integrations → OpenWeather in the Neo Dashboard. The card is under Other.
2

Save the key

Paste the API Key and click Save. Neo checks the key with OpenWeather before it saves, so a wrong key is rejected straight away. A key made in the last few hours may be rejected too: save again later.

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3. Turn OpenWeather on per agent

Open the agent from Agents, go to the Integrations section, and configure the OpenWeather block. For storm checks and outage causes, Weather, Forecasts & Alerts at Read Only is enough. To act on a storm, the agent also needs your RMM: Execute RMM Script with a shutdown script in your RMM’s library to shut servers down, and, for maintenance mode, your RMM’s own permission group (NinjaOne: Devices at Read / Write). An RMM whose API has no maintenance mode gets the device and the time window in the agent’s note, for a technician to set. Neo needs each client site’s address in your PSA to find its weather. See OpenWeather API for what each profile does.