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The common uses are quoting hardware for a ticket (“quote three laptops like the one on this ticket”), price and stock in chat (“price and stock for HP part A1B2C3#ABA”), and order status (“where is PO 48213?”).
Automatically enabled when you configure TD SYNNEX Hardware permissions in your agent workflow.

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What It Does

  • Read your price and the stock in each TD SYNNEX warehouse for up to 100 parts in one call, by TD SYNNEX SKU or manufacturer part number, with when stock on order arrives
  • Estimate freight and the ship methods to a ZIP code or address
  • Read a TD SYNNEX quote by its CPO ID, with its lines, prices and expiry
  • Read order status by sales order or PO number, with shipments, tracking and serial numbers; list the POs of a date range
  • Place a purchase order on your TD SYNNEX terms, or hold, add to, release or change one
  • List and read invoices
This is TD SYNNEX’s Partner API, the hardware side. It prices parts by TD SYNNEX SKU or manufacturer part number: to quote a model from a description, the agent finds its part numbers with Web Search and then prices them. Cloud subscriptions and seats use the StreamOne ION and StreamOne Stellr integrations.

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Permission Groups

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Access Profiles

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Safety Controls