Automatically enabled when you configure Elevate permissions in your agent workflow.
What It Does
- Find the customer’s Elevate account from the company mapping, or by name
- Create, update and delete users
- Turn a user’s Voice Service on with a licence, a number from the pool and an extension, and off again, then confirm the change finished
- Read the account’s free numbers and extensions, numbers, trunks and number history
- Read and manage locations, voice devices, licences and products
- Read and manage customer accounts and their Control Panel contacts
- Read the payment method type and the usage report