NinjaOne SaaS Backup API

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What It Does

• Read every organization with its seats used and bought, active and deactivated seats, shared mailboxes, storage and plan
• Read each mailbox’s backup status, last backup, error, size and message count, and its calendar, contact and task backups
• Read OneDrive, SharePoint site, Teams and Groups, Google Drive and shared drive backups with their status and errors
• Read deactivated, deleted and invited accounts, each Microsoft 365 or Google Workspace tenant, and which of its mailboxes are backed up
• Read retention policies and the people who sign in to each organization’s portal

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Permission Groups

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Access Profiles

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Safety Controls

• On a ticket, the agent reaches only the organization mapped to the ticket’s company, and not the list of every organization.
• Every token in an answer reads [hidden by Neo].
• Neo never sends the three calls that create a single sign-on link into a portal.

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Example Instructions

Every Monday at 8:00, report NinjaOne SaaS Backup for every client: one line per client with seats used against
seats bought, then each mailbox, OneDrive, SharePoint site or Team whose backup failed or is older than two days,
with its error. Compare seats used with the quantity on the client's ConnectWise agreement and list each difference.