TD SYNNEX Hardware

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What Neo can do with TD SYNNEX Hardware

• Read your price and the stock in each TD SYNNEX warehouse for up to 100 parts in one call, by TD SYNNEX SKU or manufacturer part number
• Quote the PC or parts a ticket asks for: find the model’s part numbers, check price and stock, create the quote in Quoter when ScalePad is connected, and put it on the ticket as an internal note
• Read a quote your TD SYNNEX rep made, by its CPO ID
• Answer “where is PO 48213?” in chat, with tracking and serial numbers
• Estimate freight to a ZIP code, and read invoices
• Place a purchase order once the quote is approved, with a technician’s approval first

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Set up a hardware quoting agent

1. Connect TD SYNNEX Hardware.
2. Create a triggered agent for your procurement or quote tickets, give it the Helpdesk profile in its TD SYNNEX Hardware block, and turn on Web Search. To quote in Quoter, connect ScalePad and give the agent the Quoter module.
3. Tell it what to do, for example:

When a ticket asks for a new or replacement PC, read the old device's spec, find two or three
current models that match with their manufacturer part numbers, and check TD SYNNEX price and
stock. Create a Quoter quote named after the ticket number for the one in stock, and add an
internal note with each line, its TD SYNNEX price and stock, and the total.

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Next steps