Connecting WorkTime to Neo

You connect WorkTime once at the MSP level, with one API key for your WorkTime account.

1. Make the API key

In WorkTime, open Settings > Integrations > API access and create a key for Neo. Copy it when WorkTime shows it. Keep the key out of email and chat: anyone who has it can read your team’s monitoring data. Neo calls WorkTime at https://api.worktime.com with the key as a bearer token.

2. Add the key in Neo

Open Integrations

In the Neo Dashboard, open Integrations and find the WorkTime card, under HR & Business Apps.

Save the key

Paste the API key and click Save settings. Neo checks it against WorkTime before saving, so a wrong or revoked key is rejected straight away.

3. Turn WorkTime on per agent

Open the agent, go to the Integrations section, and pick an access profile for the WorkTime block, or set each area yourself:

Area	Access levels you can pick	Notes
Active & Productive Time	Disabled, Read Only	Time online, idle and productive time per employee and day. The league table needs it.
Employees	Disabled, Read Only, Read / Write	Names and departments for the report. Holds each employee’s contact details and salary as WorkTime stores them.
Departments	Disabled, Read Only, Read / Write	Department names and managers.
Time Off	Disabled, Read Only, Read / Write	Days off, so a holiday does not read as a short week.
Holiday Sets	Disabled, Read Only, Read / Write	Public holidays per department.

See WorkTime API for the profiles and what the agent can read and change.

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Connecting WorkTime to Neo

1. Make the API key

2. Add the key in Neo

3. Turn WorkTime on per agent

​1. Make the API key

​2. Add the key in Neo

​3. Turn WorkTime on per agent

1. Make the API key

2. Add the key in Neo

3. Turn WorkTime on per agent