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SaaS Alerts (by Kaseya) monitors your clients’ Microsoft 365, Google Workspace and other SaaS accounts and raises security alerts. Connect your SaaS Alerts partner API key to Neo once, at the MSP level.

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What Neo can do with SaaS Alerts

Alert tickets

Find the event behind a SaaS Alerts ticket from its Event ID, with its severity, IP, location and operation.

User activity

Read the user’s other events around the alert and how often the event type fires for the client.

Accounts and clients

Check whether the account is enabled and holds an admin role, and read the client’s approved locations.

Suppressions and Respond

Suppress a recurring event for one client, and run Respond actions on Microsoft 365 accounts when you allow it.
Every Respond action on an account, and every rule-trigger approve, reject or manual remediation, always asks a technician first.

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Next steps

Connect SaaS Alerts

Copy your partner API key from SaaS Alerts and save it in Neo.