1. Create the API key in iboss
1
Open the client's account
Sign in to the iboss admin console and open the client’s account (from your MSSP console, open that customer). An API key belongs to the account it is created in.
2
Add an API key
Type “system administrators” into the console’s search bar, open System Administrator Management, go to the API Keys tab and click Add API Key. Give it a prefix such as
neo-agent and an expiry date (at most five years).3
Choose its RBAC group
The key’s RBAC group decides what Neo can read and change in this account. The Default RBAC Group gives full administrative access; for less, create an RBAC group with the areas your agents need (for example web reporting and policy layers).
4
Allow Neo's IP addresses
Under Source IP Login Restrictions, add each address on the IP Whitelisting page as a CIDR ending in
/32, and press Enter after each. iboss refuses every request from an address that is not on this list.5
Copy the key
Save the key and copy its full value, which ends with the account number.
2. Add the key in Neo
1
Open Integrations
In the Neo Dashboard, open Integrations → iboss, under Security.
2
Pick the client
In Customer, choose the client this iboss account belongs to. The client must be on your Companies tab. For a second client, click Add customer.
3
Enter the host and paste the key
Enter the Cloud API Host,
api.ibosscloud.com for most accounts, paste the API Key, and click Save settings. Neo checks the key against iboss before saving, so a wrong key, or a missing IP address on the key, is rejected straight away.3. Turn iboss on per agent
1
Open the agent's integrations
Open the agent in the Neo Dashboard and go to its Integrations tab, or ask your Neo Support Agent to add iboss to it.
2
Pick an access profile
Under iboss, pick an access profile, or set each permission group by hand.