Skip to main content
Neo Agent home page
Search...
⌘K
Dashboard
Dashboard
Search...
Navigation
Notify Users
Overview
Guides
Recipes
Roadmap
Website
Getting started
Welcome
Starting a Trial
Opinionated Approach
Core
Overview
Workflows
Agents
Phone Agent
Triggers & Schedules
Filter tickets
Actions
Integrations
Overview
PSA
RMM
Documentation
Other
Product
Event History
Train Neo
Role-Based Access Control (RBAC)
Referral Program
Inbox
Analytics
Announcements
Building automations
Actions
Overview
Smart Actions
PSA Actions
Notify Users
Overview
Notify internal team
Notify ticket owner
Notify ticket resource
Notify ticket contact
Managing Workflows
Customizing Neo
Overview
Company-Level Custom Instructions
Granting Access to External Users
Multi-Language Support
On this page
Channels
Notify Users
Overview
Copy page
Send notifications to end users and internal teams
Copy page
Channels
Email
Slack
Teams
Remove Ticket Fields
Notify internal team
Assistant
Responses are generated using AI and may contain mistakes.