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You connect Mimecast once at the MSP level, with a Client ID and a Client Secret from Mimecast API 2.0.

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1. Create the credential in Mimecast

1

Open the Tenant API Gateway

Sign in to your own Mimecast account as a Super Administrator or Full Administrator and open Multi Account Control > Tenant API Gateway.
2

Create the credential

Click Create API credential, name it Neo Agent, and create it.
3

Copy the Client ID and Client Secret

Copy both values. Copy the Client Secret before you leave the page.
Do not delete or regenerate the credential in Mimecast after you connect it. Neo loses access until you save the new values here.

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2. Add the credential in Neo

1

Open Integrations

In the Neo Dashboard, open Integrations → Mimecast, under Security.
2

Save the credential

Paste the Client ID and the Client Secret and click Save settings. Neo checks them against Mimecast before saving, so a wrong value is rejected straight away.