What you need first
- An HPE GreenLake workspace that holds your customers’ HPE devices. HPE returns warranty and support coverage only for devices in a workspace; Neo can add a device by its serial number and product number.
- A GreenLake user whose role can view devices and subscriptions. The API client acts with that user’s role, so give it a role that may do what your agents should do.
- If your workspace has IP access rules turned on, add Neo’s addresses from IP whitelisting. GreenLake refuses a call from any other address, even with a valid token.
1. Create a personal API client
1
Open Personal API clients
Sign in to HPE GreenLake with your MSP workspace (or your workspace, if you do not run MSP mode), and open Manage Workspace > Personal API clients.
2
Create the client
Click Create Personal API client, name it Neo, and choose HPE GreenLake Platform as the service.
3
Copy the values
Copy the Client ID, the Client Secret (GreenLake shows it only once) and the Issuer URL. The Issuer URL ends with your workspace ID.
2. Add the client in Neo
1
Open Integrations
In the Neo Dashboard, open Integrations and find the HPE GreenLake card, under Servers & Virtualization (it also lists under Customer Success).
2
Save the client
Paste the Client ID and Client Secret, and paste the Issuer URL or the workspace ID into Workspace ID. Click Save. Neo asks GreenLake for a token with them before saving, so a wrong value is rejected straight away.