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You connect Field Effect once at the MSP level. One API key from your partner account covers every client organization that account can see.

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1. Create the API key

The key acts with the permissions of the MDR Portal account that creates it. Field Effect recommends a service account for keys used by tools, and its support team (support@fieldeffect.com) can set that account’s permissions.
1

Open Account Settings

Sign in to the Field Effect MDR Portal with the account Neo should act as, open Account Settings and choose the Sign in & Security tab.
2

Create the key

In the API Keys card, click Create API Key, name it Neo, click Create and copy the key. The portal shows the full key only once.
Do not delete or deactivate the key in the MDR Portal after you connect it. Neo loses access until you save a new key here.

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2. Add the key in Neo

1

Open Integrations

In the Neo Dashboard, open Integrations and find the Field Effect MDR card, under Security.
2

Save the key

Paste the API key and click Save. Neo checks it against Field Effect before saving, so a wrong key is rejected straight away.

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3. Turn Field Effect on per agent

Open the agent, go to the Integrations section, and pick an access profile for the Field Effect block, or set each area yourself: See Field Effect API for what the agent can read and change.