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You connect D&H Hardware once at the MSP level, with the XML login of your D&H account.

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1. Get XML access from D&H

D&H’s XML integration signs in with a D&H user code and password that have XML access. D&H usually issues XML credentials on request: email passwords@dandh.com (US: 1-800-877-1200, Canada: 905-796-0030) with your company name and D&H user ID, and ask for XML Pricing & Availability access. If your account ships orders straight to your clients (drop ship) and D&H gave it a drop-ship password, have that ready too.

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2. Add the login in Neo

1

Open Integrations

In the Neo Dashboard, open Integrations and find the D&H Hardware card, under Sales & Quoting.
2

Fill in the fields

  • Region: United States (DandH.com) or Canada (DandH.ca), where your account is.
  • XML User Code and XML Password: the XML login from D&H.
  • Drop-Ship Password (optional): only if D&H gave your account one. Neo adds it to an order shipped to your client’s address.
3

Save

Click Save settings. Neo reads the price of one part with the login before it saves, so a login D&H does not accept for XML is rejected straight away, with D&H’s message.
Neo sends each call to https://www.dandh.com/dhXML/xmlDispatch (or https://www.dandh.ca/dhXML/xmlDispatch for Canada), with your XML login in the document.

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3. Turn D&H Hardware on per agent

Open the agent, go to the Integrations section, and pick an access profile for the D&H Hardware block, or set each area yourself. See D&H Hardware API for what each profile allows.