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You connect Auvik once at the MSP level, with one Auvik user’s email and API key.

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1. Prepare an Auvik user

1

Pick or create the user

Auvik recommends a user made for API access. Give it the built-in API Access Only role, or a role with API access, and access to your clients.
2

Generate the API key

Sign in to Auvik as that user, open the user’s profile, and click Generate API Key. Copy the key: Auvik shows it once.
3

Note your region

Your region is in your Auvik address. If you sign in at https://acme.us1.my.auvik.com, the region is us1.
Do not regenerate the key in Auvik after you connect it. Regenerating replaces the key at once, and Neo loses access until you save the new key here.

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2. Add the key in Neo

1

Open Integrations

In the Neo Dashboard, open Integrations → Auvik, under Networking.
2

Save the key

Enter the region (or paste your Auvik address), the user’s email and the API key, then click Save settings. Neo checks them against Auvik before saving, so a wrong key or a wrong region is rejected straight away, and the error names the right region when Auvik reports one.