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You connect Streakwave once at the MSP level, with your Streakwave account’s API key.

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1. Copy your API key

1

Open Streakwave's API portal

Sign in to your Streakwave account and open the API portal at api.streakwave.com/portal.
2

Copy the key

Copy your API key. It starts with sk_live_.

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2. Add the key in Neo

1

Open Integrations

In the Neo Dashboard, open Integrations and find the Streakwave card, under Sales & Quoting.
2

Save the key

Paste the API Key and click Save. Neo reads Streakwave’s brand list with the key before saving, so a wrong key is reported straight away.

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3. Turn Streakwave on per agent

Open the agent, go to the Tools & Settings tab, and configure the Streakwave block under Tools & Integrations. Pick a profile, or set each area: The Read Only profile changes nothing in Streakwave. See Streakwave API for what the agent can do.

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Set up an agent

Ask your Neo Support Agent for the agent you need, for example: “Set up a chat agent for my technicians that answers our Streakwave price, MSRP and stock per warehouse for any part, read-only.”