Pushover API

Automatically enabled when you configure Pushover permissions in your agent workflow, or on a dashboard.

What It Does

Send a message at any priority, including an emergency message that repeats until acknowledged, with a title, a link, a sound and tags

Read an emergency message’s receipt: acknowledged or not, by whom, on which device, when, and whether it expired

Stop an emergency message repeating, by receipt or by tag

List delivery groups and their members; add, remove, pause and resume a member; create and rename a group

Read your Pushover for Teams team; add a member, remove one, revoke an invitation

Read the monthly message quota, sounds and license credits; check a user key; assign a license; update a Glances widget

Permission Groups

Group	Covers
Messages & Glances	Send messages at any priority, including emergency messages that repeat until acknowledged; sounds, the monthly message quota, user and group key checks, and Glances widget updates
Emergency Receipts	An emergency message’s receipt (acknowledged, by whom, on which device, when, expired) and cancelling its retries, by receipt or by tag
Delivery Groups	Delivery groups and their members: list, create and rename groups; add, remove, pause and resume a member
Team Members	Pushover for Teams: the team and its members; add a member, remove one, and revoke a pending invitation. Needs the team API token
Licenses & Subscriptions	License credits left, assigning a license to a user (paid, and permanent), and moving a user key to a subscription key

Access Profiles

Profile	What runs on its own	What asks a technician
Read Only	Every read	No write is allowed
Helpdesk	Every read, sending pages and stopping them	Changes to delivery groups and team members; licenses are read only
IT Admin	Every read and write outside team members and licenses	Adding or removing team members, and assigning a license
Full Automation	Every read and write	Nothing

Safety Controls

Control	Behavior
No acknowledgement for a technician	Neo never acknowledges a page, and never uses Pushover’s Open Client API, which signs in with a person’s own password
No passwords	Neo never sets a team member’s password; Pushover emails the new member one
Tokens	Neo adds the token to each call and removes it from every answer; the agent never sees it
No resend	Neo never resends a message after an error, because Pushover may have sent it already

What It Does