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Documentation Index

Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt

Use this file to discover all available pages before exploring further.

The Web Fetch tool lets Neo Agent retrieve the content of a specific public web page — Neo’s own docs, Microsoft Learn, or vendor knowledge bases — and read it inline as part of resolving a ticket or answering a question.

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What It Does

When enabled, the agent can:
  • Pull a specific page from an allowlisted host by URL
  • Read product documentation, vendor KBs, and configuration guides
  • Pair with Web Search — search to find the URL, then fetch to read it
HTML pages are automatically converted to clean Markdown so the agent gets only the content (no page chrome, scripts, or styles). Plain text and Markdown pages pass through unchanged.

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Allowlist

For safety, only a curated set of public documentation hosts is reachable:
  • Neo: docs.neoagent.io
  • Microsoft: learn.microsoft.com, docs.microsoft.com, developer.microsoft.com, support.microsoft.com
  • PSA vendors: developer.connectwise.com, halopsa.com, webservices.autotask.net, developer.servicenow.com
  • RMM and doc vendors: docs.ninjaone.com, rmm.datto.com, support.huduapi.com, kb.itglue.com
You can add extra hosts per agent under the tool’s settings (e.g. your own runbook site). Anything not on the allowlist — including internal IPs, private networks, and unrecognized hosts — is rejected.

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How to Use

  1. Enable the Web Fetch tool on the agent.
  2. (Optional) Add additional hosts under the tool settings for this agent.
  3. The agent uses Web Fetch when it needs the full content of a specific page — typically after a Web Search returns a relevant URL.

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Limits

  • HTTPS only.
  • Responses are capped at 32 KB; the agent can request later chunks with a start_offset parameter if needed.
  • 10-second total timeout.