Slack is a notification destination — Neo posts notifications into your Slack channels. Workflows
use the Notify Internal Team action,
and agents use the Send Slack Message tool.
Both post through the same Neo Slack app and bot token. To chat with Neo, use the Neo AI Agent in Microsoft Teams.
Create the Slack app
1
Open Slack API and create the app
Go to Slack API → Your Apps → Create New App → Create from scratch. Name it “Neo Agent” and select your workspace.
2
Add the bot token scope
On OAuth & Permissions, add the
chat:write bot token scope so Neo can post messages to your channels.3
Install to workspace
On OAuth & Permissions, click Install to workspace. The app appears under Apps in Slack.
4
Share credentials with Neo admin
Provide your Bot User OAuth Token and App ID to your Neo administrator to complete configuration.
Add Neo to channels
1
Add to a channel
Open the Neo Agent app in Slack and add it to the channel where you want to receive notifications.