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Slack is a notification destination — Neo posts workflow notifications into your Slack channels via the Notify Internal Team action. To chat with Neo, use the Neo Agent in Microsoft Teams.

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Create the Slack app

1

Open Slack API and create the app

Go to Slack API → Your Apps → Create New App → Create from scratch. Name it “Neo Agent” and select your workspace.
Create a new Slack app
Create app from scratch in Slack
Name the app and select workspace
2

Add the bot token scope

On OAuth & Permissions, add the chat:write bot token scope so Neo can post messages to your channels.
Add the chat:write bot token scope
3

Install to workspace

On OAuth & Permissions, click Install to workspace. The app appears under Apps in Slack.
Neo Agent app installed in Slack
4

Share credentials with Neo admin

Provide your Bot User OAuth Token and App ID to your Neo administrator to complete configuration.

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Add Neo to channels

1

Add to a channel

Open the Neo Agent app in Slack and add it to the channel where you want to receive notifications.
Add Neo Agent to a Slack channel

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Configure channel notifications

Use the channel ID in the Notify Internal Team action, then run a workflow that notifies that channel to confirm delivery.
Copy a channel link in Slack and use the last segment as the channel ID (for example: C1234567890).