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License Management Integrations

Neo Agent helps you track and manage software licenses automatically by integrating with license management platforms.

Supported License Management Platforms​

Neo Agent integrates with the following license management platforms:

  • Pax8
  • D&H
  • Microsoft Partner Center

What You Can Automate​

Manage License Seats​

  • Automatically add or remove Microsoft 365 license seats (e.g., buy one seat, remove one seat) for users through integrated providers.

Automated License Assignment/Unassignment​

  • As part of user onboarding and offboarding workflows, Neo can assign the necessary Microsoft licenses or unassign them, coordinating with your chosen license management platform.

Sync License Information​

  • Retrieve product and subscription details from supported platforms to inform automated actions.
  • Monitor license usage (e.g., check for available prepaid seats) before attempting assignments.

How to Connect​

  • Go to the Integrations section in Neo Agent
  • Open Other tab
  • Select your license management platform and follow the connection steps

Pax8​

  1. Obtain client_id and client_secret as Existing Pax8 Partner
    1. Pax8 Integration Request
  2. Save in Dashboard Integrations → Other

D&H​

  1. Create a user in D&H with required access level
  2. Find your own AccountID in D&H.
    1. It's the ID from URL when you open your MSP Company in D&H UI, like: https://cp.dandhcloudsolutions.com/#/Account/View/54632/Overview
    2. It's NOT the 'NumericId' in D&H UI
  3. Save username, password, and your AccountID in Dashboard Integrations → Other

Microsoft Partner Center​

Enable API Access for Partner Center:

  1. Sign in to Partner Center with a Global admin account and select Settings (gear).
  2. Select Account settings, then App management.
    1. If you don't see this, here is a direct link: https://partner.microsoft.com/dashboard/v2/account-settings/appmanagement
    2. If it still doesn't work, try another user with Global Admin. Sometimes it doesn't work for no reason
  3. Add a new web app.
  4. Copy the app registration information and share it with Neo team:
    1. App name
    2. App ID
    3. Account ID
    4. Domain
    5. Key