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Opinionated Approach to AI in MSP

NeoAgent is built on a strong, opinionated philosophy: AI should be purpose-built for the unique needs of Managed Service Providers (MSPs). We believe that the best way to empower MSPs is to combine robust, deterministic logic with the flexibility of AI, all wrapped in a user-friendly, self-serve SaaS platform.

Well-Designed Actions, Purpose-Built for MSPs​

We have thought deeply about the best ways to employ AI in the MSP business. Every action, workflow, and integration is designed with real-world MSP challenges in mind—so you can focus on delivering value, not configuring complex systems.

  • Deterministic Logic: Each Action uses checkboxes, dropdowns, and clear options to ensure predictable, auditable outcomes.
  • Plain English Instructions: Custom instructions are always in plain English, making it easy for anyone on your team to understand and adapt workflows.
  • Robustness + Flexibility: Our approach gives you the reliability of deterministic logic, with the flexibility to adapt to your unique business processes.
In short

NeoAgent "thinks for you" about the best ways to employ AI in your MSP business, so you can get started quickly and scale with confidence.