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Scheduled Workflows

Scheduled workflows run at predefined intervals or specific times. They are ideal for routine tasks, batch processing, and regular checks related to tickets.

Scheduling Options​

Scheduled Workflow

Time Period​

Run the workflow at regular intervals (e.g., every hour, every 24 hours, every 7 days).

Specific Start Times​

Define one or more specific dates and times for the workflow to run (e.g., run every Monday at 9:00 AM and every Friday at 3:00 PM).

Skip Weekends​

Option to prevent the workflow from running on Saturdays and Sundays, even if the schedule falls on a weekend.

Timezone​

All schedule settings (intervals, specific times, weekend skipping, execution hours) are configured based on a selected timezone.