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GET
Get the tenant's Live chat in Teams & Slack channels

Authorizations

Authorization
string
header
required

Authorization: Bearer <token> where <token> is either a neo_sk_<env>_<secret> API key (service account) or a Microsoft Entra ID access token (dashboard user).

Response

Success.

data
PublicTechnicianInboxConfig · object
required

Where Neo posts the tickets end users raise in chat. teams_channel_id is a Teams channel conversation id, slack_channel_id a Slack channel id; null means no post on that platform, and both null means live chat in Teams and Slack is off.

meta
object
required