Auto-map technicians to their Microsoft user
Integrations
Auto-map technicians to their Microsoft user
Matches PSA technicians to their Microsoft Entra identity by email/UPN against the members of every Team in the tenant and persists each match. Takes no body. Manual mappings set on the Profiles tab are never overwritten. Always requires technician approval via NEO_API_REQUEST (rewrites who dispatch reads presence for).
POST
Auto-map technicians to their Microsoft user
