curl --request GET \
--url https://api.neoagent.io/public-api/phone/test-calls \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.neoagent.io/public-api/phone/test-calls"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.neoagent.io/public-api/phone/test-calls', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.neoagent.io/public-api/phone/test-calls",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.neoagent.io/public-api/phone/test-calls"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.neoagent.io/public-api/phone/test-calls")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.neoagent.io/public-api/phone/test-calls")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"after_hours": true,
"agent_name": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"duration_seconds": 123,
"ended_at": "2023-11-07T05:31:56Z",
"id": "<string>",
"phone_number_id": 123,
"started_at": "2023-11-07T05:31:56Z",
"status": "CREATED",
"ticket_drafts": [
{
"additional_info": [
"<string>"
],
"caller_fullname": "<string>",
"company_name": "<string>",
"description": "<string>",
"notes": [
"<string>"
],
"reference": "<string>",
"title": "<string>"
}
],
"transcript": "<string>"
}
],
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"timings_ms": {},
"pagination": {
"has_more": true,
"next_cursor": "<string>"
},
"warnings": [
"<string>"
]
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}List dashboard test calls
The browser test calls people placed with Test Call in a phone agent’s settings, newest first, at most the newest 100. A test call writes nothing to the PSA and is not in GET /phone/calls. Each row says which instructions the call ran on (after_hours: true when Test as after hours was on, false when it was off, null when the agent had no after-hours greeting or instructions), which agent it tried (phone_number_id, agent_name), its status and times, the transcript, and the tickets the agent would have created (ticket_drafts, each with the test number, such as TEST-2527, that the agent gave the caller). A call that was never joined stays CREATED.
curl --request GET \
--url https://api.neoagent.io/public-api/phone/test-calls \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.neoagent.io/public-api/phone/test-calls"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.neoagent.io/public-api/phone/test-calls', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.neoagent.io/public-api/phone/test-calls",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.neoagent.io/public-api/phone/test-calls"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.neoagent.io/public-api/phone/test-calls")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.neoagent.io/public-api/phone/test-calls")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"after_hours": true,
"agent_name": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"duration_seconds": 123,
"ended_at": "2023-11-07T05:31:56Z",
"id": "<string>",
"phone_number_id": 123,
"started_at": "2023-11-07T05:31:56Z",
"status": "CREATED",
"ticket_drafts": [
{
"additional_info": [
"<string>"
],
"caller_fullname": "<string>",
"company_name": "<string>",
"description": "<string>",
"notes": [
"<string>"
],
"reference": "<string>",
"title": "<string>"
}
],
"transcript": "<string>"
}
],
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"timings_ms": {},
"pagination": {
"has_more": true,
"next_cursor": "<string>"
},
"warnings": [
"<string>"
]
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}{
"error": {
"code": "<string>",
"message": "<string>",
"details": {}
},
"meta": {
"request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
}Authorizations
Authorization: Bearer <token> where <token> is either a neo_sk_<env>_<secret> API key (service account) or a Microsoft Entra ID access token (dashboard user).
