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POST
/
public-api
/
handover-requests
/
{request_id}
/
accept
Accept a Neo Pulse handover request
curl --request POST \
  --url https://api.neoagent.io/public-api/handover-requests/{request_id}/accept \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "technician_aad_id": "<string>",
  "technician_name": "<string>",
  "technician_tenant_id": "<string>",
  "client_id": "<string>"
}
'
{
  "data": {
    "accepted_by": "<string>",
    "message": "<string>",
    "status": "<string>"
  },
  "meta": {
    "request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "timings_ms": {},
    "pagination": {
      "has_more": true,
      "next_cursor": "<string>"
    },
    "warnings": [
      "<string>"
    ]
  }
}

Authorizations

Authorization
string
header
required

Authorization: Bearer <token> where <token> is either a neo_sk_<env>_<secret> API key (service account) or a Microsoft Entra ID access token (dashboard user).

Path Parameters

request_id
string
required

Body

application/json
technician_aad_id
string
required

AAD object id of the technician who tapped Accept

technician_name
string
required

Display name of the accepting technician

technician_tenant_id
string
required

The technician's MSP M365 tenant id

client_id
string | null

Target tenant whose handover request to accept. Honored only for a platform service account (the Teams relay); any other caller passing it gets 403. Omit to accept in the caller's own tenant.

Response

Success.

data
HandoverAcceptResponse · object
required
meta
object
required