Escalate to the Neo team
Escalation
Escalate to the Neo team
Opens a HubSpot support ticket on the MSP’s behalf (this is the agent / dashboard chat escalating, not an end-user feedback link). Returns the created ticket reference.
POST
Escalate to the Neo team
Authorizations
Authorization: Bearer <token> where <token> is either a neo_sk_<env>_<secret> API key (service account) or a Microsoft Entra ID access token (dashboard user).
Body
application/json
