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GET
List callbacks

Authorizations

Authorization
string
header
required

Authorization: Bearer <token> where <token> is either a neo_sk_<env>_<secret> API key (service account) or a Microsoft Entra ID access token (dashboard user).

Query Parameters

entity_type
string

PSA entity type (e.g. TICKET).

entity_id
string

PSA entity id.

entity_number
string

PSA entity number (e.g. ticket number).

since
string

ISO-8601 lower bound on receipt time (≤ 7 days ago).

until
string

ISO-8601 upper bound on receipt time.

change_type
string

Comma-separated change types to include.

agent_id
integer

Only callbacks that matched (or failed to match) this agent.

filtered_only
boolean

If true, only callbacks that were filtered out.

page_size
integer

Items per page (1-200, default 50).

Response

Success.

data
Callback · object[]
required
meta
object
required