> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Audit Log

> See every action your agents took in the last 30 days — one row per tool call — and check what an agent did, on which ticket or user, and how it went.

Each row of the Audit Log is one tool call: the moment an agent added a note, updated a ticket, reset a password, ran a script, or read something from your PSA, RMM, or Microsoft 365. Open it from [**Reporting → Audit Log**](https://dashboard.neoagent.io/audit-log) in the dashboard.

Use it when you want to know "did one of my agents do this?" — a ticket that changed status, a note nobody remembers writing, a user that was disabled. Search the ticket number or the user's name and the log shows which agent acted, when, with what input, and what came back.

<Info>
  The log covers triggered agents, scheduled agents, and chat agents at once, and is scoped to your tenant. What you see follows your workflow access: an admin sees every agent; a user or viewer sees the agents they created or that were shared with them. It keeps 30 days of history.
</Info>

## What each row shows

| Column      | Meaning                                                                                                                         |
| ----------- | ------------------------------------------------------------------------------------------------------------------------------- |
| **Time**    | When the tool was called. Switch between your local time and UTC with the toggle at the top right.                              |
| **Agent**   | The agent that made the call.                                                                                                   |
| **Action**  | The tool the agent used, for example *Add Internal Ticket Note* or *Update Ticket Fields*.                                      |
| **Result**  | A one-line summary of what the tool returned.                                                                                   |
| **Outcome** | **Success**, **Error** (the tool failed), or **No result** (the run stopped before the tool returned, or is still in progress). |

Click a row to expand it. The expanded view shows the exact input the agent sent to the tool, a summary of what the tool returned (the first 400 characters), the tool's internal name, and an **Open run** link to the full execution trace — every thought, tool call, message, and complete tool result of that run.

## Finding an action

* **Search** matches the ticket number, user, device, or any other value in the tool's input, as well as the tool and agent names. Type a ticket number to see everything any agent did on that ticket.
* **All tools** narrows the log to one tool, with the number of calls in the last 30 days next to each.
* **All agents** narrows it to one agent.
* **Errors** shows only calls that failed.

Rows load 50 at a time, newest first. Use **Load older actions** at the bottom to page back through the 30-day window.

<Note>
  Tool inputs are recorded with credentials and secrets masked. Loading a Neo skill shows as "Skill loaded" rather than the skill's content.
</Note>