> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting NinjaOne SaaS Backup to Neo

> Copy the API URL, the Reseller Token and the Authentication Token from the NinjaOne SaaS Backup Partner Portal and save them in Neo

You connect NinjaOne SaaS Backup once at the MSP level. The tokens of your partner account cover every organization under it.

## 1. Copy the API details

**1. Open API Settings**

Sign in to the NinjaOne SaaS Backup Partner Portal and open **Settings > API Settings**.

**2. Copy three values**

From the **API Information** section, copy the **API URL** (for example `https://dropsuite.us/api/`), the **Reseller Token** and the **Authentication Token**. Neo does not need the Secret Token.

NinjaOne SaaS Backup gives sub-partners and resellers read access to their organizations and users, which is all Neo uses.

## 2. Add the details in Neo

**1. Open Integrations**

In the Neo Dashboard, open **Integrations** and find the NinjaOne SaaS Backup card, under Backup & Recovery.

**2. Save the details**

Paste the **API URL**, the **Reseller Token** and the **Authentication Token**, and click **Save settings**. Neo reads your organization list with them before it saves, so a wrong token or an API URL from another region is rejected straight away.

Neo sends the tokens only to NinjaOne SaaS Backup's own API addresses. If you change the API URL later, Neo asks for the tokens again.

## 3. Check the Organization Mapping tab

Open the card's **Organization Mapping** tab after the first PSA metadata sync. Confirm the suggested matches and set the right company for any organization Neo matched wrongly or could not match. On a ticket, Neo reaches only the organization mapped to the ticket's company. [How the mapping works](https://docs.neoagent.io/integrations/ninjaone-saas-backup/overview.md#your-organizations-are-mapped-to-companies).

## 4. Turn NinjaOne SaaS Backup on per agent

Open the agent, go to its **Tools & Settings** tab, click **Backup & Recovery**, and expand the **NinjaOne SaaS Backup** block. Pick the **Read Only** preset, or set each area yourself:

| Area | Access levels you can pick | Holds |
| - | - | - |
| **Organizations and Seats** | Disabled, Read Only | Organizations with their seats, storage and plan, their tenants, and retention policies |
| **Mailbox Backups** | Disabled, Read Only | Each mailbox's backup status, last backup and error; calendars, contacts, tasks and journals; deactivated, deleted and invited accounts |
| **Files, Sites and Teams Backups** | Disabled, Read Only | OneDrive, SharePoint, Teams and Groups, Google Drive and shared drive backups |
| **Portal Users** | Disabled, Read Only | The people who sign in to an organization's backup portal, with their roles |

See [NinjaOne SaaS Backup API](https://docs.neoagent.io/agents/tools/backup/ninjaone-saas-backup-api.md) for what the agent reads, and example instructions.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.