> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# D&H Hardware

> Read live D&H price and stock, look up products by part number, quote PCs from a ticket, and place and track hardware orders

D\&H's XML integration gives Neo your D\&H price and the stock in each D\&H branch, a product's detail by D\&H or manufacturer part number, and your orders. Connect it once with a D\&H login that has XML access, and Neo agents can quote the PCs a ticket needs and tell you where an order is.

This is a separate connection from the [D\&H Cloud Marketplace](https://docs.neoagent.io/integrations/marketplaces/d-and-h.md), which covers cloud subscriptions and seats.

## What Neo can do with D\&H Hardware

* Read your price and the stock in each D\&H branch for up to 25 parts at once (up to 50 for price alone or stock alone)
* Find the D\&H part for a manufacturer part number, with its description, estimated retail price, rebate and volume price
* Quote PCs from a ticket: read the existing unit's spec, find good, better and best models that are in stock at D\&H, and put them on a Quoter quote (with ScalePad connected) or in an internal note
* Answer "price and stock for this part?" or "where is PO 48213?" in chat, with tracking and serial numbers
* Place an order once the quote is approved. Every access profile but Full Automation asks a technician first; the agent's **Orders** permission decides

D\&H's XML integration has no search by keyword or spec. To find models that meet a spec, Neo uses Web Search and then looks each model up at D\&H by its manufacturer part number, so give the agent the **Web Search** tool.

## Set up a hardware quoting agent

1. [Connect D\&H Hardware](https://docs.neoagent.io/integrations/d-and-h-hardware/connecting-to-neo.md).
2. Create a triggered agent for your hardware request tickets. Give it the **Helpdesk** profile in its D\&H Hardware block, the **Web Search** tool, and, to quote in Quoter, ScalePad with the Quoter module.
3. Tell it what to do, for example:

```
When a ticket asks to replace a workstation, read the current unit's specs from the RMM,
find good, better and best models from Dell and Lenovo that meet them, keep the ones in stock
at D&H, create a Quoter quote named after the ticket number with one line per option at the
D&H price as cost, and add an internal note with each option, its price and stock.
```

See [D\&H Hardware API](https://docs.neoagent.io/agents/tools/sales/d-and-h-hardware-api.md) for the permission groups.

## Next steps

> [card] [Connect D\&H Hardware](https://docs.neoagent.io/integrations/d-and-h-hardware/connecting-to-neo.md)
>
> Get XML access from D\&H and save the login in Neo.


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