> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Multi-Language Support

> Serve global clients in their preferred language with AI-powered translation for customer communications

## Supported Languages

Neo Agent can translate messages sent to end-users via the "Notify Ticket's Contact" and other Notify Users actions.

Currently, the following languages are supported for translation:

* **English** (default for all communications if no translation is selected)
* **Any other language**. Our AI model supports all languages.

<Info>
  The Neo Agent platform interface itself is currently available in English. Multi-language support primarily applies to communications generated by specific actions.
</Info>

## How to Enable for Notifications

When configuring the "Notify Ticket's Contact" (or other) action in a workflow:

<Steps>
  <Step title="Enable Translation Option">
    Enable the **"Use custom instructions"** option in the action configuration
  </Step>

  <Step title="Select Target Language">
    In the **"Custom instructions"** field, enter the language you want to use, like "Translate the message to French".
  </Step>
</Steps>

<Tip>
  The same **Custom instructions** field shapes the message in other ways too — tone, length, structure, or which details to include. Translation is one use.
</Tip>


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