> ## Documentation Index > Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt > Use this file to discover all available pages before exploring further. # Approve or reject multiple TIL requests > Applies one decision (approve or reject) to up to 50 technician-in-the-loop requests in the caller's own tenant. Each decision resumes a paused agent, so the operation is best-effort and not atomic: requests are processed sequentially, each is re-checked for a pending status, and results are grouped into `succeeded`, `already_resolved`, and `failed`. Partial success is normal — inspect the three groups rather than relying on a single overall status. ## OpenAPI ````yaml https://api.neoagent.io/public-api/openapi.json post /public-api/til-requests/bulk-decision openapi: 3.1.0 info: description: >- Neo's public contract for the dashboard ChatAgent, partner integrations, and MSP automation. Every response is wrapped in a `{data, meta}` envelope; errors use `{error: {code, message, details?}, meta: {request_id}}`. Authenticate with a `Bearer neo_sk__` API key (service account) or a Microsoft Entra ID JWT (dashboard user). Signed-URL endpoints (end-user feedback links) take a `signature` query parameter instead. title: Neo Public API version: 1.0.0 servers: - url: https://api.neoagent.io security: [] tags: - description: Service metadata — health, OpenAPI. name: Meta - description: Agents and workflows — read, version history, delete, stats. name: Agents - description: Agent/workflow execution history, sub-resources, retry/cancel. name: Executions - description: PSA webhook events and their workflow-match results. name: Callbacks - description: Technician-in-the-loop approval requests. name: TIL requests - description: RMM script executions triggered by agents. name: RMM scripts - description: Dispatch-agent field-update decisions. name: Dispatch - description: The authenticated tenant. name: Tenant - description: Agent-builder schema catalogs (raw JSON payloads). name: Schemas - description: Escalate to the Neo team (HubSpot ticket). name: Escalation - description: Tenant settings. name: Settings - description: Tenant API-key management (dashboard JWT only). name: API keys - description: End-user feedback links (signed-URL auth). name: Feedback - description: End-client companies (CRUD + bulk-update). name: End companies - description: Channels — bind a CONVERSATIONAL agent to a transport (Teams). name: Channels - description: PSA/RMM/M365 integration status and connection management. name: Integrations - description: Technician roster (controls TIL routing and paging). name: Technicians - description: Future runs queued for TRIGGERED agents. name: Scheduled work - description: Subscription state and customer-facing credit usage (no provider $). name: Billing - description: Inbox messages and announcements. name: Inbox & Comms - description: Tenant-authored agent skills (CRUD) and the built-in skill catalog. name: Skills paths: /public-api/til-requests/bulk-decision: post: tags: - TIL requests summary: Approve or reject multiple TIL requests description: >- Applies one decision (approve or reject) to up to 50 technician-in-the-loop requests in the caller's own tenant. Each decision resumes a paused agent, so the operation is best-effort and not atomic: requests are processed sequentially, each is re-checked for a pending status, and results are grouped into `succeeded`, `already_resolved`, and `failed`. Partial success is normal — inspect the three groups rather than relying on a single overall status. operationId: public_api.til_requests_bulk_decision_post parameters: [] requestBody: content: application/json: schema: $ref: '#/components/schemas/TilBulkDecisionRequest' required: true responses: '200': content: application/json: schema: properties: data: $ref: '#/components/schemas/TilBulkDecisionResponse' meta: $ref: '#/components/schemas/SuccessMeta' required: - data - meta type: object description: Success. '400': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Bad request — malformed input. '401': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Unauthenticated — missing or invalid credentials. '403': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Forbidden — authenticated but not allowed. '404': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Not found. '409': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Conflict — the resource is in a state that blocks this operation. '422': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Request validation failed. '429': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Rate limited — see Retry-After. '500': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Internal server error. security: - bearerAuth: [] components: schemas: TilBulkDecisionRequest: properties: action: enum: - approve - reject title: Action type: string note: anyOf: - type: string - type: 'null' default: null title: Note request_ids: description: >- The TIL request ids to resolve, in the caller's own tenant. Must be unique and between 1 and 50 ids. items: type: integer maxItems: 50 minItems: 1 title: Request Ids type: array required: - request_ids - action title: TilBulkDecisionRequest type: object TilBulkDecisionResponse: properties: action: enum: - approve - reject title: Action type: string already_resolved: items: $ref: '#/components/schemas/TilBulkDecisionItem' title: Already Resolved type: array failed: items: $ref: '#/components/schemas/TilBulkDecisionItem' title: Failed type: array succeeded: items: $ref: '#/components/schemas/TilBulkDecisionItem' title: Succeeded type: array required: - action - succeeded - already_resolved - failed title: TilBulkDecisionResponse type: object SuccessMeta: properties: pagination: $ref: '#/components/schemas/Pagination' request_id: format: uuid type: string timings_ms: additionalProperties: type: number type: object warnings: description: >- Non-fatal warnings about the created/updated resource (e.g. an unhealthy PSA callback). items: type: string type: array required: - request_id - timings_ms type: object ErrorEnvelope: properties: error: properties: code: description: Stable machine-readable error code. type: string details: additionalProperties: true type: object message: type: string required: - code - message type: object meta: properties: request_id: format: uuid type: - string - 'null' type: object required: - error - meta type: object TilBulkDecisionItem: properties: message: anyOf: - type: string - type: 'null' title: Message request_id: title: Request Id type: integer status: anyOf: - $ref: '#/components/schemas/ConsentStatus' - type: 'null' required: - request_id - status - message title: TilBulkDecisionItem type: object Pagination: properties: has_more: type: boolean next_cursor: type: - string - 'null' required: - next_cursor - has_more type: object ConsentStatus: enum: - PENDING - APPROVED - COMMENTED_AND_APPROVED - REJECTED - COMMENTED title: ConsentStatus type: string securitySchemes: bearerAuth: description: >- `Authorization: Bearer ` where `` is either a `neo_sk__` API key (service account) or a Microsoft Entra ID access token (dashboard user). scheme: bearer type: http ````