> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Get one dashboard test call

> One test call, by its `id`, with the same fields as `GET /phone/test-calls`. 404 `phone_test_call_not_found` for an id that is not one of this tenant's dashboard test calls.



## OpenAPI

````yaml https://api.neoagent.io/public-api/openapi.json get /public-api/phone/test-calls/{test_call_id}
openapi: 3.1.0
info:
  description: >-
    Neo's public contract for the dashboard ChatAgent, partner integrations, and
    MSP automation. Every response is wrapped in a `{data, meta}` envelope;
    errors use `{error: {code, message, details?}, meta: {request_id}}`.
    Authenticate with a `Bearer neo_sk_<env>_<secret>` API key (service account)
    or a Microsoft Entra ID JWT (dashboard user). Signed-URL endpoints (end-user
    feedback links) take a `signature` query parameter instead.
  title: Neo Public API
  version: 1.0.0
servers:
  - url: https://api.neoagent.io
security: []
tags:
  - description: Service metadata — health, OpenAPI.
    name: Meta
  - description: Agents and workflows — read, version history, delete, stats.
    name: Agents
  - description: Agent/workflow execution history, sub-resources, retry/cancel.
    name: Executions
  - description: >-
      Every tool call the tenant's agents made in the last 30 days, within the
      caller's workflow access.
    name: Audit Log
  - description: PSA webhook events and their workflow-match results.
    name: Callbacks
  - description: Technician-in-the-loop approval requests.
    name: TIL requests
  - description: RMM script executions triggered by agents.
    name: RMM scripts
  - description: Dispatch-agent field-update decisions.
    name: Dispatch
  - description: The authenticated tenant.
    name: Tenant
  - description: Agent-builder schema catalogs (raw JSON payloads).
    name: Schemas
  - description: Escalate to the Neo team (HubSpot ticket).
    name: Escalation
  - description: Tenant settings.
    name: Settings
  - description: Tenant API-key management (dashboard JWT only).
    name: API keys
  - description: End-user feedback links (signed-URL auth).
    name: Feedback
  - description: End-client companies (CRUD + bulk-update).
    name: End companies
  - description: Channels — bind a CONVERSATIONAL agent to a transport (Teams or Slack).
    name: Channels
  - description: PSA/RMM/M365 integration status and connection management.
    name: Integrations
  - description: Technician roster (controls TIL routing and paging).
    name: Technicians
  - description: Future runs queued for TRIGGERED agents.
    name: Scheduled work
  - description: Subscription state and customer-facing credit usage (no provider $).
    name: Billing
  - description: Inbox messages and announcements.
    name: Inbox & Comms
  - description: Tenant-authored agent skills (CRUD) and the built-in skill catalog.
    name: Skills
paths:
  /public-api/phone/test-calls/{test_call_id}:
    get:
      tags:
        - Phone Agent
      summary: Get one dashboard test call
      description: >-
        One test call, by its `id`, with the same fields as `GET
        /phone/test-calls`. 404 `phone_test_call_not_found` for an id that is
        not one of this tenant's dashboard test calls.
      operationId: public_api.phone_test_call_get
      parameters:
        - in: path
          name: test_call_id
          required: true
          schema:
            type: string
      responses:
        '200':
          content:
            application/json:
              schema:
                properties:
                  data:
                    $ref: '#/components/schemas/PublicTestCall'
                  meta:
                    $ref: '#/components/schemas/SuccessMeta'
                required:
                  - data
                  - meta
                type: object
          description: Success.
        '400':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Bad request — malformed input.
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Unauthenticated — missing or invalid credentials.
        '403':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Forbidden — authenticated but not allowed.
        '404':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Not found.
        '409':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Conflict — the resource is in a state that blocks this operation.
        '422':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Request validation failed.
        '429':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Rate limited — see Retry-After.
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Internal server error.
      security:
        - bearerAuth: []
components:
  schemas:
    PublicTestCall:
      description: >-
        Public projection of a dashboard test call: a browser call to a phone
        agent that writes

        nothing to the PSA. Never in `GET /phone/calls`.
      properties:
        after_hours:
          anyOf:
            - type: boolean
            - type: 'null'
          description: >-
            Which instructions the call ran on: true for the after-hours
            greeting and instructions (**Test as after hours** was on), false
            for the normal ones (the switch was off), null when the agent had no
            after-hours greeting or instructions, so the switch was not shown.
          title: After Hours
        agent_name:
          description: >-
            The agent's name on the settings the call ran on, at most its first
            200 characters.
          title: Agent Name
          type: string
        created_at:
          description: When the person pressed Start.
          format: date-time
          title: Created At
          type: string
        duration_seconds:
          anyOf:
            - type: number
            - type: 'null'
          title: Duration Seconds
        ended_at:
          anyOf:
            - format: date-time
              type: string
            - type: 'null'
          title: Ended At
        id:
          title: Id
          type: string
        phone_number_id:
          anyOf:
            - type: integer
            - type: 'null'
          description: >-
            The `id` of the agent's number in `GET /phone/numbers`; null for an
            agent tested before it had a number.
          title: Phone Number Id
        started_at:
          anyOf:
            - format: date-time
              type: string
            - type: 'null'
          title: Started At
        status:
          description: >-
            `CREATED` until the browser joins (a call never joined stays
            `CREATED`), `IN_PROGRESS` while it runs, then `ENDED`.
          enum:
            - CREATED
            - IN_PROGRESS
            - ENDED
          title: Status
          type: string
        ticket_drafts:
          description: >-
            The tickets the agent would have created; each `reference` is the
            test number it gave the caller.
          items:
            $ref: '#/components/schemas/PublicTestCallTicketDraft'
          title: Ticket Drafts
          type: array
        transcript:
          anyOf:
            - type: string
            - type: 'null'
          title: Transcript
      required:
        - id
        - phone_number_id
        - agent_name
        - after_hours
        - status
        - created_at
        - started_at
        - ended_at
        - duration_seconds
        - transcript
        - ticket_drafts
      title: PublicTestCall
      type: object
    SuccessMeta:
      properties:
        pagination:
          $ref: '#/components/schemas/Pagination'
        request_id:
          format: uuid
          type: string
        timings_ms:
          additionalProperties:
            type: number
          type: object
        warnings:
          description: >-
            Non-fatal warnings about the created/updated resource (e.g. an
            unhealthy PSA callback).
          items:
            type: string
          type: array
      required:
        - request_id
        - timings_ms
      type: object
    ErrorEnvelope:
      properties:
        error:
          properties:
            code:
              description: Stable machine-readable error code.
              type: string
            details:
              additionalProperties: true
              type: object
            message:
              type: string
          required:
            - code
            - message
          type: object
        meta:
          properties:
            request_id:
              format: uuid
              type:
                - string
                - 'null'
          type: object
      required:
        - error
        - meta
      type: object
    PublicTestCallTicketDraft:
      description: >-
        Public projection of a ticket a test call would have created. Nothing
        reached the PSA.
      properties:
        additional_info:
          items:
            type: string
          title: Additional Info
          type: array
        caller_fullname:
          title: Caller Fullname
          type: string
        company_name:
          title: Company Name
          type: string
        description:
          title: Description
          type: string
        notes:
          items:
            type: string
          title: Notes
          type: array
        reference:
          description: The test number the agent gave the caller, such as `TEST-2527`.
          title: Reference
          type: string
        title:
          title: Title
          type: string
      required:
        - reference
        - title
        - description
        - company_name
        - caller_fullname
        - additional_info
        - notes
      title: PublicTestCallTicketDraft
      type: object
    Pagination:
      properties:
        has_more:
          type: boolean
        next_cursor:
          type:
            - string
            - 'null'
      required:
        - next_cursor
        - has_more
      type: object
  securitySchemes:
    bearerAuth:
      description: >-
        `Authorization: Bearer <token>` where `<token>` is either a
        `neo_sk_<env>_<secret>` API key (service account) or a Microsoft Entra
        ID access token (dashboard user).
      scheme: bearer
      type: http

````

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