> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Preview who an end-user notification reaches

> Who a notification sent through the workspace's end-user Teams app would reach, per company. Only people who have the app in Teams can receive one; a person whose organization has the app only in its catalog is not counted. Leave out `end_company_ids` for everyone the app reaches: every linked company, then one group with `end_company_id` null for organizations linked to no company. `has_microsoft_365_tenant` false means the company is linked to no Microsoft 365 tenant, so nobody there can be reached. `shares_tenant_with` lists other companies on the same tenant: a person there who never chatted with the app goes under the first company named. `has_end_user_teams_app` false means the workspace has no active end-user Teams app, so a send is refused. Needs an admin or owner, or a member an admin gave the Send end-user notifications permission, else `403 insufficient_scope`. A triggered or scheduled agent run, with no person behind it, gets `403` too.



## OpenAPI

````yaml https://api.neoagent.io/public-api/openapi.json get /public-api/end-user-notifications/reach
openapi: 3.1.0
info:
  description: >-
    Neo's public contract for the dashboard ChatAgent, partner integrations, and
    MSP automation. Every response is wrapped in a `{data, meta}` envelope;
    errors use `{error: {code, message, details?}, meta: {request_id}}`.
    Authenticate with a `Bearer neo_sk_<env>_<secret>` API key (service account)
    or a Microsoft Entra ID JWT (dashboard user). Signed-URL endpoints (end-user
    feedback links) take a `signature` query parameter instead.
  title: Neo Public API
  version: 1.0.0
servers:
  - url: https://api.neoagent.io
security: []
tags:
  - description: Service metadata — health, OpenAPI.
    name: Meta
  - description: Agents and workflows — read, version history, delete, stats.
    name: Agents
  - description: Agent/workflow execution history, sub-resources, retry/cancel.
    name: Executions
  - description: >-
      Every tool call the tenant's agents made in the last 30 days, within the
      caller's workflow access.
    name: Audit Log
  - description: PSA webhook events and their workflow-match results.
    name: Callbacks
  - description: Technician-in-the-loop approval requests.
    name: TIL requests
  - description: RMM script executions triggered by agents.
    name: RMM scripts
  - description: Dispatch-agent field-update decisions.
    name: Dispatch
  - description: The authenticated tenant.
    name: Tenant
  - description: Agent-builder schema catalogs (raw JSON payloads).
    name: Schemas
  - description: Escalate to the Neo team (HubSpot ticket).
    name: Escalation
  - description: Tenant settings.
    name: Settings
  - description: Tenant API-key management (dashboard JWT only).
    name: API keys
  - description: End-user feedback links (signed-URL auth).
    name: Feedback
  - description: End-client companies (CRUD + bulk-update).
    name: End companies
  - description: Channels — bind a CONVERSATIONAL agent to a transport (Teams or Slack).
    name: Channels
  - description: PSA/RMM/M365 integration status and connection management.
    name: Integrations
  - description: Technician roster (controls TIL routing and paging).
    name: Technicians
  - description: Future runs queued for TRIGGERED agents.
    name: Scheduled work
  - description: Subscription state and customer-facing credit usage (no provider $).
    name: Billing
  - description: Inbox messages and announcements.
    name: Inbox & Comms
  - description: Tenant-authored agent skills (CRUD) and the built-in skill catalog.
    name: Skills
paths:
  /public-api/end-user-notifications/reach:
    get:
      tags:
        - End-user notifications
      summary: Preview who an end-user notification reaches
      description: >-
        Who a notification sent through the workspace's end-user Teams app would
        reach, per company. Only people who have the app in Teams can receive
        one; a person whose organization has the app only in its catalog is not
        counted. Leave out `end_company_ids` for everyone the app reaches: every
        linked company, then one group with `end_company_id` null for
        organizations linked to no company. `has_microsoft_365_tenant` false
        means the company is linked to no Microsoft 365 tenant, so nobody there
        can be reached. `shares_tenant_with` lists other companies on the same
        tenant: a person there who never chatted with the app goes under the
        first company named. `has_end_user_teams_app` false means the workspace
        has no active end-user Teams app, so a send is refused. Needs an admin
        or owner, or a member an admin gave the Send end-user notifications
        permission, else `403 insufficient_scope`. A triggered or scheduled
        agent run, with no person behind it, gets `403` too.
      operationId: public_api.end_user_notifications_reach_get
      parameters:
        - description: >-
            Comma-separated `psa_company_id`s, at most 1,000. Leave out for
            everyone.
          in: query
          name: end_company_ids
          required: false
          schema:
            type: string
        - description: >-
            `true` for only people who chatted with the app in the last 90 days
            (default false).
          in: query
          name: only_recent_chatters
          required: false
          schema:
            type: boolean
        - description: >-
            `true` to list each person by name with `user_id`, for a pick
            (default false: counts only).
          in: query
          name: include_people
          required: false
          schema:
            type: boolean
      responses:
        '200':
          content:
            application/json:
              schema:
                properties:
                  data:
                    $ref: '#/components/schemas/PublicEndUserNotificationReach'
                  meta:
                    $ref: '#/components/schemas/SuccessMeta'
                required:
                  - data
                  - meta
                type: object
          description: Success.
        '400':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Bad request — malformed input.
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Unauthenticated — missing or invalid credentials.
        '403':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Forbidden — authenticated but not allowed.
        '404':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Not found.
        '409':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Conflict — the resource is in a state that blocks this operation.
        '422':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Request validation failed.
        '429':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Rate limited — see Retry-After.
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Internal server error.
      security:
        - bearerAuth: []
components:
  schemas:
    PublicEndUserNotificationReach:
      description: >-
        Who a notification would reach. Only people who have the end-user app in
        Teams can receive one:

        a person whose organization has the app only in its catalog is not
        counted.
      properties:
        companies:
          items:
            $ref: '#/components/schemas/PublicCompanyReach'
          title: Companies
          type: array
        has_end_user_teams_app:
          title: Has End User Teams App
          type: boolean
        only_recent_chatters:
          title: Only Recent Chatters
          type: boolean
        total_people:
          title: Total People
          type: integer
      required:
        - has_end_user_teams_app
        - only_recent_chatters
        - total_people
        - companies
      title: PublicEndUserNotificationReach
      type: object
    SuccessMeta:
      properties:
        pagination:
          $ref: '#/components/schemas/Pagination'
        request_id:
          format: uuid
          type: string
        timings_ms:
          additionalProperties:
            type: number
          type: object
        warnings:
          description: >-
            Non-fatal warnings about the created/updated resource (e.g. an
            unhealthy PSA callback).
          items:
            type: string
          type: array
      required:
        - request_id
        - timings_ms
      type: object
    ErrorEnvelope:
      properties:
        error:
          properties:
            code:
              description: Stable machine-readable error code.
              type: string
            details:
              additionalProperties: true
              type: object
            message:
              type: string
          required:
            - code
            - message
          type: object
        meta:
          properties:
            request_id:
              format: uuid
              type:
                - string
                - 'null'
          type: object
      required:
        - error
        - meta
      type: object
    PublicCompanyReach:
      description: >-
        Who a notification reaches in one company. `end_company_id` null is the
        group of people whose

        Microsoft 365 tenant is linked to no company; it appears only when the
        request names no companies.
      properties:
        company_name:
          anyOf:
            - type: string
            - type: 'null'
          title: Company Name
        end_company_id:
          anyOf:
            - type: string
            - type: 'null'
          title: End Company Id
        has_microsoft_365_tenant:
          title: Has Microsoft 365 Tenant
          type: boolean
        people:
          anyOf:
            - items:
                $ref: '#/components/schemas/PublicReachablePerson'
              type: array
            - type: 'null'
          title: People
        people_count:
          title: People Count
          type: integer
        shares_tenant_with:
          items:
            type: string
          title: Shares Tenant With
          type: array
      required:
        - end_company_id
        - company_name
        - has_microsoft_365_tenant
        - shares_tenant_with
        - people_count
        - people
      title: PublicCompanyReach
      type: object
    Pagination:
      properties:
        has_more:
          type: boolean
        next_cursor:
          type:
            - string
            - 'null'
      required:
        - next_cursor
        - has_more
      type: object
    PublicReachablePerson:
      description: 'A person the end-user bot can message: they have the app in Teams.'
      properties:
        last_chat_at:
          anyOf:
            - format: date-time
              type: string
            - type: 'null'
          title: Last Chat At
        user_id:
          title: User Id
          type: string
        user_name:
          anyOf:
            - type: string
            - type: 'null'
          title: User Name
      required:
        - user_id
        - user_name
        - last_chat_at
      title: PublicReachablePerson
      type: object
  securitySchemes:
    bearerAuth:
      description: >-
        `Authorization: Bearer <token>` where `<token>` is either a
        `neo_sk_<env>_<secret>` API key (service account) or a Microsoft Entra
        ID access token (dashboard user).
      scheme: bearer
      type: http

````

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