> ## Documentation Index > Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt > Use this file to discover all available pages before exploring further. # Mark an integration's entities as not a customer > Marks up to 500 entities of one integration as no customer of the MSP, the same change as **Not a customer** on the Organization Mapping tab. Use it for an entity that will never map to a PSA company, such as the MSP's own organization, a test tenant or a former client. A marked entity shows as `NOT_A_CUSTOMER`, loses any automatic match, and no longer counts in the inbox message that lists the entities waiting for a match; later syncs keep the mark. Only an admin or owner may call it: a key acting for anyone else is `403`. An entity a person mapped to a company, or one this tenant never saw, is skipped, so `marked` can be lower than the number sent. `M365`, `SLACK` and `SHAREPOINT` are `400`, because no sync matches them. Undo it with `POST /public-api/company-links/clear`. ## OpenAPI ````yaml https://api.neoagent.io/public-api/openapi.json post /public-api/company-links/not-a-customer openapi: 3.1.0 info: description: >- Neo's public contract for the dashboard ChatAgent, partner integrations, and MSP automation. Every response is wrapped in a `{data, meta}` envelope; errors use `{error: {code, message, details?}, meta: {request_id}}`. Authenticate with a `Bearer neo_sk__` API key (service account) or a Microsoft Entra ID JWT (dashboard user). Signed-URL endpoints (end-user feedback links) take a `signature` query parameter instead. title: Neo Public API version: 1.0.0 servers: - url: https://api.neoagent.io security: [] tags: - description: Service metadata — health, OpenAPI. name: Meta - description: Agents and workflows — read, version history, delete, stats. name: Agents - description: Agent/workflow execution history, sub-resources, retry/cancel. name: Executions - description: >- Every tool call the tenant's agents made in the last 30 days, within the caller's workflow access. name: Audit Log - description: PSA webhook events and their workflow-match results. name: Callbacks - description: Technician-in-the-loop approval requests. name: TIL requests - description: RMM script executions triggered by agents. name: RMM scripts - description: Dispatch-agent field-update decisions. name: Dispatch - description: The authenticated tenant. name: Tenant - description: Agent-builder schema catalogs (raw JSON payloads). name: Schemas - description: Escalate to the Neo team (HubSpot ticket). name: Escalation - description: Tenant settings. name: Settings - description: Tenant API-key management (dashboard JWT only). name: API keys - description: End-user feedback links (signed-URL auth). name: Feedback - description: End-client companies (CRUD + bulk-update). name: End companies - description: Channels — bind a CONVERSATIONAL agent to a transport (Teams or Slack). name: Channels - description: PSA/RMM/M365 integration status and connection management. name: Integrations - description: Technician roster (controls TIL routing and paging). name: Technicians - description: Future runs queued for TRIGGERED agents. name: Scheduled work - description: Subscription state and customer-facing credit usage (no provider $). name: Billing - description: Inbox messages and announcements. name: Inbox & Comms - description: Tenant-authored agent skills (CRUD) and the built-in skill catalog. name: Skills paths: /public-api/company-links/not-a-customer: post: tags: - End companies summary: Mark an integration's entities as not a customer description: >- Marks up to 500 entities of one integration as no customer of the MSP, the same change as **Not a customer** on the Organization Mapping tab. Use it for an entity that will never map to a PSA company, such as the MSP's own organization, a test tenant or a former client. A marked entity shows as `NOT_A_CUSTOMER`, loses any automatic match, and no longer counts in the inbox message that lists the entities waiting for a match; later syncs keep the mark. Only an admin or owner may call it: a key acting for anyone else is `403`. An entity a person mapped to a company, or one this tenant never saw, is skipped, so `marked` can be lower than the number sent. `M365`, `SLACK` and `SHAREPOINT` are `400`, because no sync matches them. Undo it with `POST /public-api/company-links/clear`. operationId: public_api.company_links_not_a_customer_post parameters: [] requestBody: content: application/json: schema: $ref: '#/components/schemas/MarkNotACustomerRequest' required: true responses: '200': content: application/json: schema: properties: data: $ref: '#/components/schemas/MarkNotACustomerResponse' meta: $ref: '#/components/schemas/SuccessMeta' required: - data - meta type: object description: Success. '400': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Bad request — malformed input. '401': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Unauthenticated — missing or invalid credentials. '403': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Forbidden — authenticated but not allowed. '404': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Not found. '409': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Conflict — the resource is in a state that blocks this operation. '422': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Request validation failed. '429': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Rate limited — see Retry-After. '500': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Internal server error. security: - bearerAuth: [] components: schemas: MarkNotACustomerRequest: properties: external_ids: items: type: string maxItems: 500 minItems: 1 title: External Ids type: array system: $ref: '#/components/schemas/CompanyLinkSystem' required: - system - external_ids title: MarkNotACustomerRequest type: object MarkNotACustomerResponse: properties: marked: title: Marked type: integer required: - marked title: MarkNotACustomerResponse type: object SuccessMeta: properties: pagination: $ref: '#/components/schemas/Pagination' request_id: format: uuid type: string timings_ms: additionalProperties: type: number type: object warnings: description: >- Non-fatal warnings about the created/updated resource (e.g. an unhealthy PSA callback). items: type: string type: array required: - request_id - timings_ms type: object ErrorEnvelope: properties: error: properties: code: description: Stable machine-readable error code. type: string details: additionalProperties: true type: object message: type: string required: - code - message type: object meta: properties: request_id: format: uuid type: - string - 'null' type: object required: - error - meta type: object CompanyLinkSystem: enum: - ITGLUE - NINJA - DATTO - CW_ASIO - CW_AUTOMATE - NCENTRAL - NSIGHT - VSAX - SCREENCONNECT - SYNCRO_RMM - ADDIGY - CONFLUENCE - CONFLUENCE_PAGE - HUDU - LEXFUL - SHAREPOINT - M365 - SLACK - ACRONIS - AFAS_PROFIT - ARROWSPHERE - ARUBA_CENTRAL - AUTOELEVATE - AUVIK - AVANAN - AXCIENT - AZURE_RESOURCE_MANAGER - BEYONDTRUST_EPM - BICOM_PBXWARE - BIGLEAF - BLACKPOINT - BREACH_SECURE_NOW - CALL_HARBOR - CALLSWITCH_ONE - CIPP - CISCO_UMBRELLA - CLOUDRADIAL - CONTROLD - CORK - COVE - CROWDSTRIKE - CYBERQP - D_AND_H - DARK_WEB_ID - DATTO_BCDR - DATTO_EDR - DATTO_NETWORKING - DEFENSX - DNSFILTER - DOMOTZ - DRAYTEK_VIGORACS - DUO - ELEVATE - EVERNEX - EXCLAIMER - FIELD_EFFECT - FORTIGATE - FORTIMAIL - FORTIMANAGER - GLASSHIVE - GODADDY - HIGHLEVEL - HORNETSECURITY - HPE_GREENLAKE - HUBSPOT - HUNTRESS - IMMYBOT - INFORCER - INGRAM_MICRO - INKY - IRONSCALES - ITCLOUD - KASEYA_QUOTE_MANAGER - KEEPIT - LEVEL_RMM - LIONGARD - LOGICMONITOR - MAILPROTECTOR - MERAKI - MIMECAST - MPS_MONITOR - MSPORTAL - MYITPROCESS - NERDIO - NINJAONE_SAAS_BACKUP - OMADA - OPENTEXT - PAX8 - PETRA - PROOFPOINT_ESSENTIALS - PRTG - QUICKBOOKS_ONLINE - REDSTOR - ROBOSHADOW - ROCKETCYBER - ROUTIT - SAAS_ALERTS - SASBOSS - SCOUTDNS - SENTINELONE - SHERWEB - SKYSWITCH - SLIDE - SONICWALL - SOPHOS - TD_SYNNEX - TD_SYNNEX_STELLR - THREATLOCKER - TODYL - TREND_MICRO_LMP - TRIDENTSTACK - UNIFI - UNIVIEW - USECURE - VEEAM_SPC - VEEAM_VB365 - WATCHGUARD - WIZER - WOSP - XERO - ZOEY - ZOHO_DESK - ZORUS title: CompanyLinkSystem type: string Pagination: properties: has_more: type: boolean next_cursor: type: - string - 'null' required: - next_cursor - has_more type: object securitySchemes: bearerAuth: description: >- `Authorization: Bearer ` where `` is either a `neo_sk__` API key (service account) or a Microsoft Entra ID access token (dashboard user). scheme: bearer type: http ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.