> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Mint an end-user session token

> Mints a short-lived JWT bound to one chat `session_id`. The Teams relay (or any future end-user-facing channel) attaches it as `Authorization: Bearer <token>` on subsequent `/chat/sessions/<session_id>/*` calls. Only service-account or dashboard callers can mint; the resulting token cannot mint or revoke.

A **platform** service account may pass `client_id` to mint for another tenant, but only when `session_id` is that tenant's Neo Support session (otherwise 403); any non-platform caller passing `client_id` is rejected with 403.

When the session is scoped to an end-company (white-label sessions are, at create), the minted `end_company_id` claim is taken from the session itself — a caller-supplied value never widens or changes the session's scope.



## OpenAPI

````yaml https://api.neoagent.io/public-api/openapi.json post /public-api/sessions
openapi: 3.1.0
info:
  description: >-
    Neo's public contract for the dashboard ChatAgent, partner integrations, and
    MSP automation. Every response is wrapped in a `{data, meta}` envelope;
    errors use `{error: {code, message, details?}, meta: {request_id}}`.
    Authenticate with a `Bearer neo_sk_<env>_<secret>` API key (service account)
    or a Microsoft Entra ID JWT (dashboard user). Signed-URL endpoints (end-user
    feedback links) take a `signature` query parameter instead.
  title: Neo Public API
  version: 1.0.0
servers:
  - url: https://api.neoagent.io
security: []
tags:
  - description: Service metadata — health, OpenAPI.
    name: Meta
  - description: Agents and workflows — read, version history, delete, stats.
    name: Agents
  - description: Agent/workflow execution history, sub-resources, retry/cancel.
    name: Executions
  - description: PSA webhook events and their workflow-match results.
    name: Callbacks
  - description: Technician-in-the-loop approval requests.
    name: TIL requests
  - description: RMM script executions triggered by agents.
    name: RMM scripts
  - description: Dispatch-agent field-update decisions.
    name: Dispatch
  - description: The authenticated tenant.
    name: Tenant
  - description: Agent-builder schema catalogs (raw JSON payloads).
    name: Schemas
  - description: Escalate to the Neo team (HubSpot ticket).
    name: Escalation
  - description: Tenant settings.
    name: Settings
  - description: Tenant API-key management (dashboard JWT only).
    name: API keys
  - description: End-user feedback links (signed-URL auth).
    name: Feedback
  - description: End-client companies (CRUD + bulk-update).
    name: End companies
  - description: Channels — bind a CONVERSATIONAL agent to a transport (Teams).
    name: Channels
  - description: PSA/RMM/M365 integration status and connection management.
    name: Integrations
  - description: Technician roster (controls TIL routing and paging).
    name: Technicians
  - description: Future runs queued for TRIGGERED agents.
    name: Scheduled work
  - description: Subscription state and customer-facing credit usage (no provider $).
    name: Billing
  - description: Inbox messages and announcements.
    name: Inbox & Comms
  - description: Tenant-authored agent skills (CRUD) and the built-in skill catalog.
    name: Skills
paths:
  /public-api/sessions:
    post:
      tags:
        - Chat
      summary: Mint an end-user session token
      description: >-
        Mints a short-lived JWT bound to one chat `session_id`. The Teams relay
        (or any future end-user-facing channel) attaches it as `Authorization:
        Bearer <token>` on subsequent `/chat/sessions/<session_id>/*` calls.
        Only service-account or dashboard callers can mint; the resulting token
        cannot mint or revoke.


        A **platform** service account may pass `client_id` to mint for another
        tenant, but only when `session_id` is that tenant's Neo Support session
        (otherwise 403); any non-platform caller passing `client_id` is rejected
        with 403.


        When the session is scoped to an end-company (white-label sessions are,
        at create), the minted `end_company_id` claim is taken from the session
        itself — a caller-supplied value never widens or changes the session's
        scope.
      operationId: public_api.session_token_mint_post
      parameters: []
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/MintSessionTokenRequest'
        required: true
      responses:
        '200':
          content:
            application/json:
              schema:
                properties:
                  data:
                    $ref: '#/components/schemas/MintSessionTokenResponse'
                  meta:
                    $ref: '#/components/schemas/SuccessMeta'
                required:
                  - data
                  - meta
                type: object
          description: Success.
        '400':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Bad request — malformed input.
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Unauthenticated — missing or invalid credentials.
        '403':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Forbidden — authenticated but not allowed.
        '404':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Not found.
        '409':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Conflict — the resource is in a state that blocks this operation.
        '422':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Request validation failed.
        '429':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Rate limited — see Retry-After.
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorEnvelope'
          description: Internal server error.
      security:
        - bearerAuth: []
components:
  schemas:
    MintSessionTokenRequest:
      properties:
        allowed_agent_ids:
          default: []
          items:
            type: integer
          title: Allowed Agent Ids
          type: array
        client_id:
          anyOf:
            - type: string
            - type: 'null'
          default: null
          description: >-
            Target tenant to mint the token for. Honored only for a platform
            service account, and only when `session_id` is that tenant's Neo
            Support session (otherwise 403); any other caller passing it gets
            403. Omit to mint for the caller's own tenant.
          title: Client Id
        end_company_id:
          anyOf:
            - type: string
            - type: 'null'
          default: null
          title: End Company Id
        end_user:
          anyOf:
            - type: string
            - type: 'null'
          default: null
          title: End User
        end_user_email:
          anyOf:
            - type: string
            - type: 'null'
          default: null
          title: End User Email
        session_id:
          title: Session Id
          type: string
        ttl_seconds:
          anyOf:
            - type: integer
            - type: 'null'
          default: null
          title: Ttl Seconds
      required:
        - session_id
      title: MintSessionTokenRequest
      type: object
    MintSessionTokenResponse:
      properties:
        expires_at:
          format: date-time
          title: Expires At
          type: string
        jti:
          title: Jti
          type: string
        session_id:
          title: Session Id
          type: string
        token:
          title: Token
          type: string
      required:
        - token
        - jti
        - session_id
        - expires_at
      title: MintSessionTokenResponse
      type: object
    SuccessMeta:
      properties:
        pagination:
          $ref: '#/components/schemas/Pagination'
        request_id:
          format: uuid
          type: string
        timings_ms:
          additionalProperties:
            type: number
          type: object
        warnings:
          description: >-
            Non-fatal warnings about the created/updated resource (e.g. an
            unhealthy PSA callback).
          items:
            type: string
          type: array
      required:
        - request_id
        - timings_ms
      type: object
    ErrorEnvelope:
      properties:
        error:
          properties:
            code:
              description: Stable machine-readable error code.
              type: string
            details:
              additionalProperties: true
              type: object
            message:
              type: string
          required:
            - code
            - message
          type: object
        meta:
          properties:
            request_id:
              format: uuid
              type:
                - string
                - 'null'
          type: object
      required:
        - error
        - meta
      type: object
    Pagination:
      properties:
        has_more:
          type: boolean
        next_cursor:
          type:
            - string
            - 'null'
      required:
        - next_cursor
        - has_more
      type: object
  securitySchemes:
    bearerAuth:
      description: >-
        `Authorization: Bearer <token>` where `<token>` is either a
        `neo_sk_<env>_<secret>` API key (service account) or a Microsoft Entra
        ID access token (dashboard user).
      scheme: bearer
      type: http

````