> ## Documentation Index > Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt > Use this file to discover all available pages before exploring further. # Update a channel > Partial patch. Only the supplied fields are changed. ## OpenAPI ````yaml https://api.neoagent.io/public-api/openapi.json patch /public-api/channels/{channel_id} openapi: 3.1.0 info: description: >- Neo's public contract for the dashboard ChatAgent, partner integrations, and MSP automation. Every response is wrapped in a `{data, meta}` envelope; errors use `{error: {code, message, details?}, meta: {request_id}}`. Authenticate with a `Bearer neo_sk__` API key (service account) or a Microsoft Entra ID JWT (dashboard user). Signed-URL endpoints (end-user feedback links) take a `signature` query parameter instead. title: Neo Public API version: 1.0.0 servers: - url: https://api.neoagent.io security: [] tags: - description: Service metadata — health, OpenAPI. name: Meta - description: Agents and workflows — read, version history, delete, stats. name: Agents - description: Agent/workflow execution history, sub-resources, retry/cancel. name: Executions - description: PSA webhook events and their workflow-match results. name: Callbacks - description: Technician-in-the-loop approval requests. name: TIL requests - description: RMM script executions triggered by agents. name: RMM scripts - description: Dispatch-agent field-update decisions. name: Dispatch - description: The authenticated tenant. name: Tenant - description: Agent-builder schema catalogs (raw JSON payloads). name: Schemas - description: Escalate to the Neo team (HubSpot ticket). name: Escalation - description: Tenant settings. name: Settings - description: Tenant API-key management (dashboard JWT only). name: API keys - description: End-user feedback links (signed-URL auth). name: Feedback - description: End-client companies (CRUD + bulk-update). name: End companies - description: Channels — bind a CONVERSATIONAL agent to a transport (Teams). name: Channels - description: PSA/RMM/M365 integration status and connection management. name: Integrations - description: Technician roster (controls TIL routing and paging). name: Technicians - description: Future runs queued for TRIGGERED agents. name: Scheduled work - description: Subscription state and customer-facing credit usage (no provider $). name: Billing - description: Inbox messages and announcements. name: Inbox & Comms - description: Tenant-authored agent skills (CRUD) and the built-in skill catalog. name: Skills paths: /public-api/channels/{channel_id}: patch: tags: - Channels summary: Update a channel description: Partial patch. Only the supplied fields are changed. operationId: public_api.channels_update_patch parameters: - in: path name: channel_id required: true schema: type: string requestBody: content: application/json: schema: $ref: '#/components/schemas/UpdateChannelRequest' required: true responses: '200': content: application/json: schema: properties: data: $ref: '#/components/schemas/PublicChannel' meta: $ref: '#/components/schemas/SuccessMeta' required: - data - meta type: object description: Success. '400': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Bad request — malformed input. '401': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Unauthenticated — missing or invalid credentials. '403': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Forbidden — authenticated but not allowed. '404': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Not found. '409': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Conflict — the resource is in a state that blocks this operation. '422': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Request validation failed. '429': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Rate limited — see Retry-After. '500': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Internal server error. security: - bearerAuth: [] components: schemas: UpdateChannelRequest: properties: agent_id: anyOf: - type: integer - type: 'null' default: null title: Agent Id audience: anyOf: - $ref: '#/components/schemas/ToolAudience' - type: 'null' default: null color_icon_url: anyOf: - type: string - type: 'null' default: null title: Color Icon Url description: anyOf: - type: string - type: 'null' default: null title: Description display_name: anyOf: - type: string - type: 'null' default: null title: Display Name internal_name: anyOf: - type: string - type: 'null' default: null title: Internal Name outline_icon_url: anyOf: - type: string - type: 'null' default: null title: Outline Icon Url relay_prefix: anyOf: - type: string - type: 'null' default: null title: Relay Prefix show_agent_progress_steps: anyOf: - type: boolean - type: 'null' default: null title: Show Agent Progress Steps status: anyOf: - $ref: '#/components/schemas/ChannelStatus' - type: 'null' default: null type: anyOf: - $ref: '#/components/schemas/ChannelType' - type: 'null' default: null welcome_message: anyOf: - type: string - type: 'null' default: null title: Welcome Message title: UpdateChannelRequest type: object PublicChannel: description: >- A channel: a CONVERSATIONAL agent bound to a transport, plus its branding. properties: agent_id: anyOf: - type: integer - type: 'null' title: Agent Id audience: $ref: '#/components/schemas/ToolAudience' color_icon_url: anyOf: - type: string - type: 'null' title: Color Icon Url created_at: format: date-time title: Created At type: string description: anyOf: - type: string - type: 'null' title: Description display_name: anyOf: - type: string - type: 'null' title: Display Name id: title: Id type: string internal_name: title: Internal Name type: string outline_icon_url: anyOf: - type: string - type: 'null' title: Outline Icon Url relay_prefix: anyOf: - type: string - type: 'null' title: Relay Prefix show_agent_progress_steps: title: Show Agent Progress Steps type: boolean status: $ref: '#/components/schemas/ChannelStatus' type: $ref: '#/components/schemas/ChannelType' updated_at: format: date-time title: Updated At type: string welcome_message: anyOf: - type: string - type: 'null' title: Welcome Message required: - id - internal_name - type - audience - agent_id - status - display_name - description - welcome_message - color_icon_url - outline_icon_url - show_agent_progress_steps - relay_prefix - created_at - updated_at title: PublicChannel type: object SuccessMeta: properties: pagination: $ref: '#/components/schemas/Pagination' request_id: format: uuid type: string timings_ms: additionalProperties: type: number type: object warnings: description: >- Non-fatal warnings about the created/updated resource (e.g. an unhealthy PSA callback). items: type: string type: array required: - request_id - timings_ms type: object ErrorEnvelope: properties: error: properties: code: description: Stable machine-readable error code. type: string details: additionalProperties: true type: object message: type: string required: - code - message type: object meta: properties: request_id: format: uuid type: - string - 'null' type: object required: - error - meta type: object ToolAudience: description: >- Trust domain a tool / agent / channel may be exposed to. MSP — technician/dashboard surfaces; tools may take MSP-wide scope and accept company/ contact identifiers as LLM-supplied parameters. An agent/channel with this audience is the MSP's own INTERNAL surface (the dashboard labels MSP as "Internal"). END_USER — the MSP's end-client users (white-label Teams bots, embedded end-company chat). END_USER tools must derive ALL identity (end-company, contact) from the session context, never from tool parameters, so a prompt-injected or curious end user cannot widen scope. The two surfaces are disjoint by construction: `resolve_end_user_toolbox` resolves only END_USER tools (deny-by-default, no auto-injection), and `resolve_full_toolbox` is for MSP surfaces only. enum: - MSP - END_USER title: ToolAudience type: string ChannelStatus: enum: - ACTIVE - DISCONNECTED title: ChannelStatus type: string ChannelType: description: >- Transport a channel binds an agent to. TEAMS is the only M2 transport; the rest are reserved. enum: - TEAMS - SLACK - PORTAL - EMAIL title: ChannelType type: string Pagination: properties: has_more: type: boolean next_cursor: type: - string - 'null' required: - next_cursor - has_more type: object securitySchemes: bearerAuth: description: >- `Authorization: Bearer ` where `` is either a `neo_sk__` API key (service account) or a Microsoft Entra ID access token (dashboard user). scheme: bearer type: http ````