> ## Documentation Index > Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt > Use this file to discover all available pages before exploring further. # Get credit usage per ticket for a period > Credits billed on each ticket between `since` and `until`, one row per ticket, highest first. A credit counts in the period it was billed in. Runs with no single ticket (scheduled and bulk runs) and chat-agent credits share one row with a null `entity_id`. `total_credits` is what the whole period billed for the agents you can view, and `total_rows` how many rows it has; `tickets` holds the `limit` highest of them. A row's `entity_type` is its agent's entity type; only a TICKET row carries its PSA company, as of the ticket's last sync (null when the sync does not hold the ticket). A period can be at most 93 days. ## OpenAPI ````yaml https://api.neoagent.io/public-api/openapi.json get /public-api/billing/usage-by-ticket openapi: 3.1.0 info: description: >- Neo's public contract for the dashboard ChatAgent, partner integrations, and MSP automation. Every response is wrapped in a `{data, meta}` envelope; errors use `{error: {code, message, details?}, meta: {request_id}}`. Authenticate with a `Bearer neo_sk__` API key (service account) or a Microsoft Entra ID JWT (dashboard user). Signed-URL endpoints (end-user feedback links) take a `signature` query parameter instead. title: Neo Public API version: 1.0.0 servers: - url: https://api.neoagent.io security: [] tags: - description: Service metadata — health, OpenAPI. name: Meta - description: Agents and workflows — read, version history, delete, stats. name: Agents - description: Agent/workflow execution history, sub-resources, retry/cancel. name: Executions - description: >- Every tool call the tenant's agents made in the last 30 days, within the caller's workflow access. name: Audit Log - description: PSA webhook events and their workflow-match results. name: Callbacks - description: Technician-in-the-loop approval requests. name: TIL requests - description: RMM script executions triggered by agents. name: RMM scripts - description: Dispatch-agent field-update decisions. name: Dispatch - description: The authenticated tenant. name: Tenant - description: Agent-builder schema catalogs (raw JSON payloads). name: Schemas - description: Escalate to the Neo team (HubSpot ticket). name: Escalation - description: Tenant settings. name: Settings - description: Tenant API-key management (dashboard JWT only). name: API keys - description: End-user feedback links (signed-URL auth). name: Feedback - description: End-client companies (CRUD + bulk-update). name: End companies - description: Channels — bind a CONVERSATIONAL agent to a transport (Teams or Slack). name: Channels - description: PSA/RMM/M365 integration status and connection management. name: Integrations - description: Technician roster (controls TIL routing and paging). name: Technicians - description: Future runs queued for TRIGGERED agents. name: Scheduled work - description: Subscription state and customer-facing credit usage (no provider $). name: Billing - description: Inbox messages and announcements. name: Inbox & Comms - description: Tenant-authored agent skills (CRUD) and the built-in skill catalog. name: Skills paths: /public-api/billing/usage-by-ticket: get: tags: - Billing summary: Get credit usage per ticket for a period description: >- Credits billed on each ticket between `since` and `until`, one row per ticket, highest first. A credit counts in the period it was billed in. Runs with no single ticket (scheduled and bulk runs) and chat-agent credits share one row with a null `entity_id`. `total_credits` is what the whole period billed for the agents you can view, and `total_rows` how many rows it has; `tickets` holds the `limit` highest of them. A row's `entity_type` is its agent's entity type; only a TICKET row carries its PSA company, as of the ticket's last sync (null when the sync does not hold the ticket). A period can be at most 93 days. operationId: public_api.billing_usage_by_ticket_get parameters: - description: Start of the period (inclusive), ISO 8601. in: query name: since required: true schema: type: string - description: End of the period (exclusive), ISO 8601. Defaults to now. in: query name: until required: false schema: type: string - description: Only credits billed by this agent. in: query name: agent_id required: false schema: type: integer - description: How many of the highest rows to return, 1 to 100000. Defaults to 50. in: query name: limit required: false schema: type: integer responses: '200': content: application/json: schema: properties: data: $ref: '#/components/schemas/TicketUsageBreakdown' meta: $ref: '#/components/schemas/SuccessMeta' required: - data - meta type: object description: Success. '400': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Bad request — malformed input. '401': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Unauthenticated — missing or invalid credentials. '403': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Forbidden — authenticated but not allowed. '404': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Not found. '409': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Conflict — the resource is in a state that blocks this operation. '422': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Request validation failed. '429': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Rate limited — see Retry-After. '500': content: application/json: schema: $ref: '#/components/schemas/ErrorEnvelope' description: Internal server error. security: - bearerAuth: [] components: schemas: TicketUsageBreakdown: description: >- Credits per ticket for a period. `total_rows` and `total_credits` cover the whole period; `tickets` holds the highest rows, up to `limit`. properties: since: format: date-time title: Since type: string tickets: items: $ref: '#/components/schemas/TicketUsage' title: Tickets type: array total_credits: title: Total Credits type: integer total_rows: title: Total Rows type: integer until: format: date-time title: Until type: string required: - since - until - total_rows - total_credits - tickets title: TicketUsageBreakdown type: object SuccessMeta: properties: pagination: $ref: '#/components/schemas/Pagination' request_id: format: uuid type: string timings_ms: additionalProperties: type: number type: object warnings: description: >- Non-fatal warnings about the created/updated resource (e.g. an unhealthy PSA callback). items: type: string type: array required: - request_id - timings_ms type: object ErrorEnvelope: properties: error: properties: code: description: Stable machine-readable error code. type: string details: additionalProperties: true type: object message: type: string required: - code - message type: object meta: properties: request_id: format: uuid type: - string - 'null' type: object required: - error - meta type: object TicketUsage: description: >- Credits billed on one entity in the period; `entity_type` is the entity type of the agents that billed it. `entity_type`, `entity_id` and `entity_number` are null on the one row that holds runs with no single entity (scheduled and bulk runs) and chat-agent credits. properties: billed_runs: title: Billed Runs type: integer company_id: anyOf: - type: string - type: 'null' title: Company Id company_name: anyOf: - type: string - type: 'null' title: Company Name credits_consumed: title: Credits Consumed type: integer entity_id: anyOf: - type: string - type: 'null' title: Entity Id entity_number: anyOf: - type: string - type: 'null' title: Entity Number entity_type: anyOf: - $ref: '#/components/schemas/EntityType' - type: 'null' required: - entity_type - entity_id - entity_number - billed_runs - credits_consumed - company_id - company_name title: TicketUsage type: object Pagination: properties: has_more: type: boolean next_cursor: type: - string - 'null' required: - next_cursor - has_more type: object EntityType: enum: - ticket - project_ticket - task - scheduled_entry - time_entry - project - company - contact - resource - contract - opportunity - none - configuration - note - team - role - audit_trail - appointment - servicecall - contract_service - company_location - product title: EntityType type: string securitySchemes: bearerAuth: description: >- `Authorization: Bearer ` where `` is either a `neo_sk__` API key (service account) or a Microsoft Entra ID access token (dashboard user). scheme: bearer type: http ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.