> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Lenovo API

> Read Lenovo's own warranty and service coverage by serial number, product and parts details, repairs and cases, and open a Lenovo support case

The common use is a lifecycle question: is this machine still in warranty, and when does its coverage end? The agent, or a dashboard, looks the serial up in Lenovo's eSupport API and answers with Lenovo's own data: in warranty or not, each warranty and contract with its end date, and whether Lenovo offers an upgrade. A serial Lenovo cannot answer is reported as not verified.

> [!NOTE]
>
> Automatically enabled when you configure Lenovo permissions in your agent workflow.

## What It Does

* Read warranty for one serial, or up to 1,000 serials in one lookup: in warranty, each base, upgrade and contract warranty with its start and end date, the ship date and country
* Read warranty codes, service contracts, and the warranty options Lenovo sells in a country
* Read the product a serial is, its parts, accessories, drivers, manuals and BIOS updates
* Read Lenovo cases, repair requests, repair orders and service providers for a machine
* Open a support case with Lenovo

## Permission Groups

| Group | Access levels | Covers |
| - | - | - |
| Warranty and Contracts | Disabled, Read Only | Warranty by serial or batch, warranty codes, contracts and warranty options |
| Products and Parts | Disabled, Read Only | Products, the catalog, content and drivers, BIOS updates, parts and accessories |
| Support Cases | Disabled, Read Only, Read/Write | Cases, repair requests and orders, service providers, and opening a case |

## Setup

See [Connecting Lenovo to Neo](https://docs.neoagent.io/integrations/lenovo/connecting-to-neo.md).


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