> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neoagent.io/llms.txt
> Use this file to discover all available pages before exploring further.

# HP Warranty API

> Look up the warranty and Care Pack coverage of HP devices by serial number

The HP Warranty API tool gives Neo agents and dashboards read access to HP Inc.'s Warranty API. The common uses are a lifecycle dashboard that shows each HP device's coverage on every refresh, a quarterly list of devices whose coverage ends, and a warranty check on a hardware ticket.

> [!NOTE]
>
> Automatically enabled when you configure HP Warranty permissions in your agent workflow, or on a dashboard.

## What It Does

* Look up up to 5,000 HP devices by serial number in one job, with an optional product number and country code per device
* Read each device's product description and every warranty and Care Pack HP returns, with its start and end date
* Report each device as covered, in a gap before a contract that starts later, expired or not verified, with HP as the source and the time of the check

HP's API covers HP Inc. devices only: PCs, workstations, monitors, printers and docks. It does not know Hewlett Packard Enterprise servers. Neo does not confirm that coverage can be extended from the warranty fields it reads, so it never says it can.

## Permission Groups

| Group | Access levels | Covers |
| - | - | - |
| Warranty Lookups | Disabled, Read Only | Warranty jobs, their status and their results. Read only |

## Setup

See [Connecting HP Warranty to Neo](https://docs.neoagent.io/integrations/hp-warranty/connecting-to-neo.md).


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